Branch Manager KZN

Novus Holdings Limited; Durban; On-site; ZAR 700,000 - 900,000; Full time

Job summary

On the Dot Supply Chain Management (Pty) Ltd is seeking a Branch Manager in Durban. The role entails day-to-day branch management, revenue and cost control, and responsibility for logistics, HR, finance, marketing, admin and customer service.

The ideal candidate will have 5+ years’ branch management experience, proficiency in computer packages, and experience in a publication distribution environment would be advantageous. Permanent contract and market-related remuneration apply.

Qualifications

• At least 5 years’ relevant experience in managing a business or branch.
• Experience across HR, finance and operations is required.
• Proficiency in standard computer packages.

Responsibilities

• Implement regional growth strategies in the branch to grow revenue and profit.
• Develop and execute operational plans to ensure timely service delivery at the right cost and quality.
• Maximise efficiency and productivity across all branch operations and identify value-add opportunities.
• Ensure the branch meets operational targets and delivers value to customers.
• Oversee financial performance with budgeting, reporting and controls for the branch.
• Maintain strong relationships with customers, suppliers and employees through regular communication and reporting.
• Monitor compliance with service level agreements and security policies.
• Plan for staff development, recruit and retain a high-performance team, and embed company culture.

Job description

Job category: Transport and Logistics Management

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

On the Dot Supply Chain Management (Pty) Ltd currently requires the services of a Branch Manager. We seek to appoint a dynamic and energetic individual to assume responsibility as a Branch Manager, reporting to the Operations Manager.Main Purpose of the RoleOverall responsibility for a branch in terms of revenue and cost elements, but not balance sheet. Day-to-day management of a branch, including responsibility for elements of logistics, human resources, financial issues, marketing, administration and customer service

• Implement regional growth strategies in the branch to grow revenue and profit;


• Put operational plans in place in the branch to ensure timely service delivery at right cost and quality, aligned to overall regional strategy;


• Maximise the efficiency and productivity levels of all aspects of the branch’s operation, continuously seeking to optimise processes and find value-add opportunities for the branch;


• Ensure that the branch meets all operational targets, creating value for the business and meeting customer needs;


• Ensure achievement of budgeted and agreed financial performance of the branch by focusing on core business drivers;


• Responsible for financial control, reporting on branch finances and performing financial analyses for the branch;


• Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers and employees) through regular communication, reporting and personal interaction;


• Ensure effective customer relations management in the branch, making changes


• Monitor compliance with service level agreements, including compliance by service providers;


• Optimally manage company assets and minimise loss through adherence to all relevant company standard operating procedures;


• Plan for, select, develop and retain suitable staff for the branch and develop and maintain a high-performance team;


• Embed and sustain the organisation’s culture and values in the branch;


• Provide accurate and relevant reporting information to management and clients monthly or as requested to assist with strategic organisational decision-making;


• Ensure that effective management controls and good governance practices are in place and that policies and procedures are complied with;


• Ensure compliance with all legal and statutory requirements in the branch;


• Seek and continuously develop knowledge and information about competitor activity and communicate this to relevant departments in the company; and


• Ensure cash management and the security of all assets by enforcing security policies at the branch.

At least 5 years’ relevant experience, with a proven track record in managing a business or branch successfully;

Experience in all aspects of management, i.e. HR, finance, operations, etc.

Proficient in relevant computer packages and application.

Experience in a publication distribution environment advantageous.