Branch Manager

Placements24; Mtubatuba Local Municipality; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Commission-based bonuses

Medical benefits

Retirement plan

Paid time off

Job summary

Placements24’s Richards Bay facility is seeking a Branch Manager to lead daily operations, drive sales growth, and oversee customer service and staff performance in the local market.

You will manage budgeting, expenses, and cash flow while ensuring compliance with policies and regulatory requirements. Strong leadership and knowledge of the Richards Bay market are essential.

Qualifications

• Bachelor's degree in Business Management, Marketing, or a related field.
• Minimum of 5 years of experience in a Branch Management or similar retail/service management role.
• Proven track record of success in sales performance and customer relationship management.
• Strong leadership, team-building, and communication skills.
• Experience with financial management and operational planning.

Responsibilities

• Manage day-to-day operations of the Richards Bay branch, ensuring efficiency and profitability.
• Develop and implement strategic sales plans to achieve branch revenue and growth targets.
• Lead, train, and motivate branch staff to deliver exceptional customer service and performance.
• Oversee financial activities, including budgeting, expense control, and cash management.
• Ensure compliance with all company policies, procedures, and regulatory requirements.

Skills

Leadership

Sales Management

Budgeting

Customer Service

Education

Bachelor's degree in Business Management/Marketing or related field

Job description

About the Role

Our client is looking for a highly motivated and experienced Branch Manager to lead their facility in Richards Bay . This critical role involves overseeing all aspects of branch operations, including sales performance, customer service, staff management, and financial oversight. You will be responsible for driving business growth within the local market, ensuring operational efficiency, and maintaining high standards of customer satisfaction. The ideal candidate possesses strong leadership skills, a deep understanding of the local economic environment, and a proven ability to motivate teams to achieve sales targets and operational excellence, contributing to the overall success of the company's regional presence.

Key Responsibilities

• Manage all day-to-day operations of the Richards Bay branch, ensuring efficiency and profitability.
• Develop and implement strategic sales plans to achieve branch revenue and growth targets.
• Lead, train, and motivate branch staff to deliver exceptional customer service and performance.
• Oversee financial activities, including budgeting, expense control, and cash management.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Foster a positive and productive work environment, promoting teamwork and professional development.

Requirements

• Bachelor's degree in Business Management, Marketing, or a related field.
• Minimum of 5 years of experience in a Branch Management or similar retail/service management role.
• Proven track record of success in sales performance and customer relationship management.
• Strong leadership, team-building, and communication skills.
• Experience with financial management and operational planning.
• Knowledge of the Richards Bay local market is advantageous.

Benefits

• Competitive salary with performance-based commission and bonuses.
• Comprehensive medical and retirement benefits.
• Paid time off and company holidays.
• Opportunities for career advancement within the organization.
• Performance recognition programs.