Branch Manager

Placements24; Rustenburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary + commission

Medical aid

Retirement fund

Advancement opportunities

Dynamic Rustenburg workplace

Wellness programs

Job summary

Placements24 is seeking a motivated Branch Manager to lead our Rustenburg facility in the North West province. You will drive branch performance, oversee a diverse team, and maintain high service standards while expanding client relationships.

The ideal candidate has a bachelor’s degree in business or related field, at least four years in branch leadership, and a proven ability to meet sales targets while managing CRM processes and budgets.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 4+ years of experience in branch management or a similar leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of CRM principles and customer relationships.

Responsibilities

• Oversee all branch operations, including sales, customer service, and administrative functions.
• Develop and implement local sales strategies to achieve branch revenue targets.
• Manage staff performance, provide training, and foster a positive team culture.
• Ensure excellent customer service standards are met and maintained.
• Monitor branch finances, manage budgets, and control operational expenses.
• Maintain compliance with company policies and regulatory requirements in Rustenburg.

Skills

Leadership

CRM

Customer service

Communication

Organizational skills

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM software

Job description

About the Role

Our client is seeking a motivated and experienced Branch Manager to lead their facility in Rustenburg . This role is crucial for driving branch performance, managing customer relationships, and ensuring smooth day-to-day operations. You will be responsible for leading a diverse team, achieving sales targets, and maintaining high standards of service delivery. The ideal candidate will possess strong leadership skills, a keen understanding of the local market in the North West province, and a commitment to fostering a positive and productive work environment for all staff.

Key Responsibilities

• Oversee all branch operations, including sales, customer service, and administrative functions.
• Develop and implement local sales strategies to achieve branch revenue targets.
• Manage staff performance, provide training, and foster a positive team culture.
• Ensure excellent customer service standards are met and maintained.
• Monitor branch finances, manage budgets, and control operational expenses.
• Maintain compliance with all company policies and regulatory requirements in Rustenburg .

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 4 years of experience in branch management or a similar leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of customer relationship management (CRM) principles.
• Excellent leadership, communication, and organizational skills.
• Familiarity with the North West market and its business landscape.

Benefits

• Competitive salary with attractive commission and bonus opportunities.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for advancement within the company.
• A dynamic work environment in Rustenburg with a focus on team success.
• Employee wellness programs and support services.