Branch Leader: Drive Relationships & Revenue Growth

Old Mutual South Africa; Durban; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Old Mutual South Africa in Durban seeks a leadership-focused sales and relationship manager to lead a team of advisors. You will develop client plans, present propositions with standard terms, and drive growth across existing accounts while ensuring customer-centric service.

The role emphasizes leadership, account development, and collaboration with senior colleagues to meet business goals and maintain strong customer relationships.

Qualifications

• Education: NQF Level 7 or higher as stated in the ad.

Responsibilities

• Lead a small to medium team of advisors and manage relationships with clients.
• Develop and implement a client relationship plan to grow accounts.
• Identify and present customer propositions with standard terms.
• Create sales opportunities through referrals and events.
• Monitor performance and drive timely delivery of results.
• Provide operational support and supervise transactional activities.
• Collaborate to improve internal communications and customer focus.
• Deliver specialized support for key accounts and resolve complex inquiries.
• Develop contact plans to launch products and campaigns.
• Track budgets and report variances to senior colleagues.
• Coach team members to build capabilities.
• Engage with customers to build long-term relationships.

Skills

Building Trust

Change Management

Client Needs Assessments

Commercial Acumen

Consultative Selling

Customer-Focused

Customer Service

Customer Understanding

Direct Selling

Executing Plans

Identifying Customer Needs

Identifying Sales Opportunities

Sales Software

Strengthening Customer Relationships

Upselling

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Job description

Old Mutual South Africa in Durban seeks a leadership-focused sales and relationship manager to lead a team of advisors. You will develop client plans, present propositions with standard terms, and drive growth across existing accounts while ensuring customer-centric service.

The role emphasizes leadership, account development, and collaboration with senior colleagues to meet business goals and maintain strong customer relationships.