Branch External Sales & Service Advisor: Grow Clients

RMB Nigeria Limited; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Job summary

FNB in Pretoria is seeking a Branch External Sales and Service Advisor to deliver compliant, professional financial advice to walk-in and existing clients in a high-volume service branch. You will build lasting client relationships and educate customers on banking platforms aligned with their needs.

The role requires FAIS awareness, strong communication, and the ability to meet sales, service, and compliance targets while maintaining accurate client records and staying informed on product

Qualifications

• Minimum Qualification: Grade 12/ NQF Level 4
• Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer-facing environments, service delivery, or client support within financial services
• Strong understanding of FAIS, TCF, and client-centric advice principles
• Proven ability to meet sales, service, and compliance targets

Responsibilities

• Build and manage long-term client relationships to support retention and growth
• Provide compliant, professional financial advice and walk-in/existing clients within a high-volume service branch
• Educate customers on the correct banking platform aligned with their needs
• Achieve individual and branch sales and service targets
• Maintain accurate and complete client records and documentation
• Stay updated on industry trends and product knowledge

Skills

Client-focused

Strong communication

Interpersonal skills

Persuasive selling skills

Agile and flexible

Attention to detail

Education

Grade 12 / NQF Level 4

NQF Level 5 Certificate in Banking or related

Job description

FNB in Pretoria is seeking a Branch External Sales and Service Advisor to deliver compliant, professional financial advice to walk-in and existing clients in a high-volume service branch. You will build lasting client relationships and educate customers on banking platforms aligned with their needs.

The role requires FAIS awareness, strong communication, and the ability to meet sales, service, and compliance targets while maintaining accurate client records and staying informed on product