Branch Administrator

Fidelity Services Group; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Security Group (Pty) Ltd in Robertville is seeking a Branch Administrator to provide co-ordination, administrative and secretarial support to the Area Manager. The role reports to the Branch Manager and involves diary management, document preparation and liaison across levels.

Requirements include Grade 12, a post-school admin/secretarial qualification, 3–5 years’ experience and advanced MS Office skills.

Qualifications

• Grade 12 matrics or equivalent.
• Administrative/Secretarial post-school qualification.
• 3–5 years’ experience as an administrator reporting to senior management.
• Advanced Excel, MS Word and PowerPoint proficiency.
• Knowledge of SAP and ePayroll systems is beneficial.
• Ability to work extended hours when required.
• Clear criminal record and no pending cases.
• Excellent verbal and written communication skills.
• Ability to resolve conflict and work under pressure.
• Independent worker with strong deadlines and accountability.

Responsibilities

• Co-ordination of appointments, diary management and client engagements/events.
• Office administration and general admin duties.
• Co-ordination of e-mail, correspondence and written communication.
• Screening telephone calls and taking messages.
• Minute taking at selected meetings.
• Maintain strict confidentiality in all correspondence.
• Liaise across branch levels as ambassador for the Area Manager office.
• Consolidate management information and reports.
• Prepare weekly and monthly reports.
• Typing documents, reports and presentations.
• Assist with day-to-day coordination of operational tasks.

Skills

Advanced Excel

MS Word

PowerPoint

Diary management

Communication skills

Confidentiality

Organising skills

Time management

Diplomacy

Education

Grade 12

Administrative/Secretarial Post School Qualification

Tools

SAP

ePayroll

Job description

Introduction...A vacancy exists for a Branch Administrator in Robertville reporting to the Branch Manager. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Area Manager.

Minimum Requirements

• Grade 12.
• Administrative/Secretarial Post School Qualification.
• At least 3-5 Years’ experience as an Administrator reporting to Senior Management.
• Ability to work extended hours as and when required.
• Clear criminal record and no pending cases.
• Advanced Excel, MS Word and Power Point proficiency.
• Knowledge of the SAP and ePayroll systems are beneficial.
• Above average verbal and written communication skills.
• Ability to resolve conflict effectively.
• Ability to handle work related stress and work effectively under pressure.
• Ability to work independently and ability to meet strict deadlines.
• Highly motivated and enthusiastic.

Key Performance Areas

• Co-ordination of appointments, diary management and client engagements/events.
• Office administration and general Administrative duties.
• Co-ordination of e-mail, correspondence and written communication.
• Screening of telephone calls and taking of messages.
• Minute taking at selected meetings and engagements.
• Maintaining of strict confidential protocols regarding correspondence and communication.
• Liaising at different levels of the Branch and act as Ambassador of the Area Manager office.
• Consolidate management information and reports.
• Compiling weekly and monthly reports.
• Typing of documents, reports and preparation of presentations
• Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.

Other Personality Attributes & Core Competencies

• Ability to maintain confidentiality and handle office maters with utmost professionalism.
• Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
• Above average report writing skills.
• Organising skills.
• Initiative skills.
• Time Management skills.
• Attention to detail.
• Team player.
• Self-development and that of others.
• Self-motivated & Independent operator.
• Delivery-orientated and deadline-driven
• Sensitivity to confidential matters is required
• High emotional intelligence (EQ) required.
• Professional interpersonal communication (written and verbal).
• Able to function in an unstructured environment.
• Build relationships across the business
• Ownership and accountability and decision making skills.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team. Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.