Admin Assistant

Fidelity Services Group; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Services Group is seeking an Admin Assistant to report to the Branch Manager. The role covers document management, filing, answering calls, onboarding new hires, and processing data for billing.

The successful candidate will have a matric certificate, at least 2 years of administration experience, and proficiency in Word, Excel, and Outlook. Overtime may be required and owning transport is an advantage.

Qualifications

• Matric certificate or equivalent required.
• Proficiency in MS Word, Excel and Outlook.
• Excellent communication skills required.
• Minimum 2 years in administration or office support.

Responsibilities

• Maintaining a sufficient filling system and document management, including archiving.
• Answering the telephone and taking messages.
• Assisting recruitment with onboarding of new hires and coordinating orientations.
• Dealing with internal and external enquiries.
• Taking meeting minutes and providing admin support to the Branch Manager.
• Meet daily, weekly and monthly deadlines with templates and emails.
• Processing daily vehicle data and monthly hours and kilometres for billing.
• Printing monthly code lists and client details.
• Managing branch stock, uniforms, beverages and stationery.
• Handling ADOC duties and access control requests.

Skills

Excellent communication skills

Verbal and written communication

Honesty and reliability

Assertiveness

Attention to detail

Confidentiality

Time management

Education

Matric certificate or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Admin Assistant Reporting to the Branch Manager

Minimum Requirements:

• Excellent communication skills.
• Matric certificate or equivalent.
• A clear criminal record.
• Computer literate and proficiency in Microsoft Word, Excel, and Outlook.
• At least 2 years’ administration experience.
• Background in Administration/ Office Management is an advantage.
• Must be willing to work overtime when required.
• Own transport is an advantage.

Key Performance Areas (not totally inclusive):

• Maintaining a sufficient filling system and document management, including archiving.
• Answering the telephone and taking messages.
• Assisting recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process.
• Dealing with internal and external enquiries.
• Taking meeting minutes.
• Provide administrative support to the Branch Manager when required.
• Meet daily, weekly, and monthly deadlines (emails/work sheets/templates).
• Processing daily dedicated vehicles data as well as monthly hours and km’s for billing.
• Processing/ printing monthly code lists and details for clients.
• Branch consumables/ stock distribution.
• Fidelity Access Control System – send requests, authorization, enrolment, and scanning.
• Order uniforms, beverages, cleaning products, stationery, and ID cards.
• General ADOC duties.

Core competencies and other Personality Attributes:

• Self-development.
• Communication skills.
• Must be honest and reliable.
• Must have excellent verbal and written communication skills.
• Must be assertive.
• Pay attention to detail.Ability to work without supervision.
• Ability to maintain confidentiality.
• Time management.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.