Branch Administrator

Compass; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Compass in Gauteng seeks a Branch Administrator to join our local team. The role focuses on debt collection, customer query handling, and document verification within a finance-oriented environment.

The ideal candidate will have 3+ years of experience, excellent communication, and solid MS Office/ SAP skills to maintain accurate records and service levels at the branch.

Qualifications

• Excellent written and verbal communication skills.
• 3+ years working experience, preferably with customers or a finance-related role.
• Strong organisational skills and attention to detail.
• Proficient in debt collection and handling customer queries.

Responsibilities

• Collect and chase debtors.
• Handle customer queries, including investigating complaints and sending invoices/statements/PODs.
• Verify and sort documents; perform intermediate administrative tasks.
• Collaborate with finance or customers to ensure accurate records.

Skills

Excellent communication

Time management

Attention to detail

Professionalism & reliability

Tools

MS Office

Excel

Outlook

SAP

Job description

We are looking for a energetic individual to join our Gauteng team as a Branch administrator. The Potential incumbent of this position should posses the following Qualities

Technical skills

• Proficiency in Microsoft office packages such as excel, word and outlook (intermediate)
• Experience in working with accounting systems (preferably SAP)

General Skills

• Excellent communication skills, verbal and written
• Good time management and organisation skills
• High attention to detail
• Professionalism and reliable

Job related skills

• Ability to collect and chase after debtors
• Handing of customer queries, including investigating complaints, sending invoices / statements / PODs
• Intermediate administrative skills, such as verifying and sorting documents,
• At least 3 years working experience, preferably working and dealing with customers or a finance related role.