Boutique Luxury Hotel GM & Operations Leader

HotelJobs; Sandton; On-site; ZAR 1,200,000 - 2,000,000; Full time

Job summary

HotelJobs in Sandton, a prestigious 5-star boutique property, seeks a hands-on General Manager to oversee guest services, F&B excellence, sales and marketing, housekeeping, and asset maintenance. The role demands financial discipline and a bespoke luxury experience.

You will manage VIP interfaces, ensure OHSA and liquor compliance, recruit and develop a cross-functional team, and drive data-informed revenue strategies to maximize GOP while protecting asset value.

Qualifications

• Minimum of 5 years leadership in 5-star boutique hotels.
• Proven F&B cost control and procurement experience.
• Experience managing corporate events and VIP guest programs.
• Confidentiality with high-net-worth individuals and dignitaries.
• Degree or higher diploma in Hospitality Management; strong accounting skills; PMS familiarity.

Responsibilities

• Own P&L; manage cost control, procurement, and budgets.
• Oversee F&B operations, events, and venue planning for premium clients.
• Maintain VIP guest relations and strict SOPs across departments.
• Develop the team; ensure OHSA, labor, and licensing compliance.

Skills

Leadership

F&B Management

P&L / Costing

Negotiation

Regulatory compliance

Education

Degree in Hospitality Management

Tools

PMS systems

POS systems

Excel modeling

Job description

HotelJobs in Sandton, a prestigious 5-star boutique property, seeks a hands-on General Manager to oversee guest services, F&B excellence, sales and marketing, housekeeping, and asset maintenance. The role demands financial discipline and a bespoke luxury experience.

You will manage VIP interfaces, ensure OHSA and liquor compliance, recruit and develop a cross-functional team, and drive data-informed revenue strategies to maximize GOP while protecting asset value.