Boutique Hotel GM — Growth, Guest Experience, Leadership

Placements24; Benoni; On-site; ZAR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Medical aid

Bonuses

Retirement annuity

Job summary

Placements24 is assisting in recruiting a General Manager for a boutique hotel in Benoni, Gauteng. The candidate will oversee all aspects of hotel operations, including guest services, sales, marketing, and finance, with accountability for profitability and guest experience.

The role requires a proven track record in hotel management, strong leadership, and strategic thinking to drive growth while maintaining service excellence. Flexibility to manage evenings, weekends, and holidays is expected.

Qualifications

• 8+ years in hotel management with 5+ years as GM.
• Proven revenue growth and cost control.
• Strong leadership and communication skills.
• Bachelor's in Hospitality Management or related field.

Responsibilities

• Direct and oversee all hotel operations, ensuring efficiency, quality, and guest satisfaction across all departments.
• Develop and implement strategic business plans to achieve revenue and profitability goals.
• Manage budgets, control expenses, and ensure optimal financial performance of the hotel.
• Lead, motivate, and develop the hotel's management team and staff, fostering a culture of service excellence.
• Oversee sales and marketing efforts to maximize occupancy and revenue.
• Ensure compliance with all legal requirements, safety standards, and company policies.

Skills

Leadership

Strategic thinking

Financial acumen

Operational excellence

Communication

Education

Bachelor's degree in Hospitality Management

Business Administration

Tools

PMS software

Hotel operating software

Job description

Placements24 is assisting in recruiting a General Manager for a boutique hotel in Benoni, Gauteng. The candidate will oversee all aspects of hotel operations, including guest services, sales, marketing, and finance, with accountability for profitability and guest experience.

The role requires a proven track record in hotel management, strong leadership, and strategic thinking to drive growth while maintaining service excellence. Flexibility to manage evenings, weekends, and holidays is expected.