Boutique Hotel GM - Create Memorable Guest Experiences

Placements24; Rustenburg; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Benefits plan

Bonuses

Hybrid work

Growth opportunities

Job summary

Placements24 is seeking a visionary Boutique Hotel General Manager for a charming property in Rustenburg, North West. You will lead daily operations, drive guest satisfaction, and oversee financial performance while upholding the brand identity.

Ideal candidates bring proven GM experience in boutique or luxury settings, strong leadership, and a passion for creating memorable guest experiences. Hybrid work flexibility may be considered for management tasks.

Qualifications

• Proven experience as Hotel Manager or General Manager.
• Strong understanding of hotel operations (front office, housekeeping, F&B, marketing).
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Manage day-to-day boutique hotel operations to high service standards.
• Inspire and lead a dedicated team for a positive work environment.
• Develop strategies to enhance guest satisfaction and loyalty.
• Oversee marketing and sales initiatives to drive occupancy and revenue.
• Manage budget, control expenses, and ensure profitability.
• Maintain property aesthetics and operational efficiency in Rustenburg.
• Build relationships with local businesses, suppliers, and community.

Skills

Hotel operations

Leadership

Budgeting

Guest relations

Education

Hospitality degree

Tools

Hotel management software

Job description

Placements24 is seeking a visionary Boutique Hotel General Manager for a charming property in Rustenburg, North West. You will lead daily operations, drive guest satisfaction, and oversee financial performance while upholding the brand identity.

Ideal candidates bring proven GM experience in boutique or luxury settings, strong leadership, and a passion for creating memorable guest experiences. Hybrid work flexibility may be considered for management tasks.