Boutique Hotel Front Desk Associate - Cape Town

Tanya Serra; Cape Town; On-site; ZAR 106,020 - 111,600; Full time

Job summary

Tanya Serra is seeking a Junior Receptionist for a stylish boutique hotel in Cape Town. This role is ideal for a friendly and professional individual who enjoys guest interaction and is passionate about delivering exceptional service.

Key responsibilities include welcoming guests, managing reservations, and handling inquiries. The ideal candidate should have previous hospitality experience and excellent communication skills.

Salary offered is R9,500 to R10,000 per month.

Qualifications

• Previous hospitality or reception experience preferred.
• Ability to work shifts, weekends and public holidays as required.
• Computer literate with good administrative skills.

Responsibilities

• Welcoming and assisting guests with check-in and check-out procedures.
• Managing reservations and guest inquiries.
• Handling telephone and email correspondence professionally.
• Processing payments and maintaining accurate guest records.
• Providing information on hotel services and local attractions.
• Assisting with general front office administration.

Skills

Strong communication skills

Attention to detail

Professional presentation

Interpersonal skills

Tools

Opera Cloud

Job description

Tanya Serra is seeking a Junior Receptionist for a stylish boutique hotel in Cape Town. This role is ideal for a friendly and professional individual who enjoys guest interaction and is passionate about delivering exceptional service.

Key responsibilities include welcoming guests, managing reservations, and handling inquiries. The ideal candidate should have previous hospitality experience and excellent communication skills.

Salary offered is R9,500 to R10,000 per month.