Booking Coordinator | Driver’s Licence Required | Fast-Paced Service

Work Africa; Oos-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Work Africa is seeking a Booking Clerk (Service/Workshop) for East London. The role focuses on efficiently managing service bookings while delivering professional customer service. Candidates must have a valid driver’s licence and strong English communication skills.

The position demands excellent organisation, accuracy, and the ability to prioritise in a busy service environment. Salary is market-related and hours are Monday to Friday, 07h00–17h15.

Qualifications

• Must have valid drivers licence.
• Matric/Grade 12 is required; tertiary qualification advantageous.
• Previous experience in booking, reception, customer service or admin role.
• Fluent in English with excellent verbal and written communication.
• Computer literate with good MS Office skills.

Responsibilities

• Manage service bookings, appointments and reservations with professional customer service.
• Handle enquiries, assist with booking changes and resolve concerns.
• Coordinate with Service Advisors, Workshop Foreman & Service Manager to maintain records.
• Update computerised systems and manage scheduling conflicts.

Skills

Customer service

MS Office

English fluency

Communication

Organisational skills

Attention to detail

Problem-solving

Time management

Team player

Driver's Licence

Education

Matric / Grade 12

Tertiary qualification advantageous

Tools

MS Office

Job description

Work Africa is seeking a Booking Clerk (Service/Workshop) for East London. The role focuses on efficiently managing service bookings while delivering professional customer service. Candidates must have a valid driver’s licence and strong English communication skills.

The position demands excellent organisation, accuracy, and the ability to prioritise in a busy service environment. Salary is market-related and hours are Monday to Friday, 07h00–17h15.