Are you a billing expert with a sharp eye for discrepancies, advanced Excel skills, and the ability to turn complex billing data into meaningful business insights?
A leading organisation is looking for an experienced Senior Billing Analyst to take ownership of the Group's billing processes and ensure billing is accurate, complete, well-controlled, and delivered within strict monthly deadlines.
This is an opportunity for a detail-driven finance professional who enjoys working with large volumes of data, investigating discrepancies, performing complex reconciliations, and identifying opportunities to improve billing accuracy and prevent revenue leakage.
The successful candidate will work across the full billing cycle, partnering with internal teams and suppliers while providing guidance and support to the billing team.
Key Responsibilities
- Oversee the Group's billing function and ensure all billing activities are completed accurately and on time.
- Perform detailed reconciliations between supplier billing, customer billing, and internal records.
- Investigate billing variances and identify the root cause of discrepancies.
- Identify potential revenue leakage, incorrect billing, and missed billing opportunities.
- Review pricing, VAT, discounts, credits, refunds, cancellations, and collections.
- Cross-check supplier billing, commissions, annuities, and rebates.
- Perform rebate calculations and maintain supplier invoice summaries.
- Monitor recurring billing and investigate unusual movements or inconsistencies.
- Resolve complex billing queries and escalations.
- Recommend improvements to billing processes, controls, and procedures.
Monthly Billing & Processing
- Manage monthly billing requirements and ensure strict cut-off deadlines are achieved.
- Ensure commissions and debit order processes are completed accurately and within required timelines.
- Proactively follow up on outstanding information that could delay billing.
- Ensure all billing controls are consistently applied.
- Attend to ad-hoc billing requirements as needed.
Billing Analysis & Reporting
- Analyse and reconcile large volumes of billing data to validate accuracy and completeness.
- Identify trends, variances, exceptions, and discrepancies and assess their potential financial impact.
- Prepare detailed billing analysis, reconciliation, and exception reports.
- Provide management with meaningful insights to support operational and strategic decision-making.
- Monitor billing controls and ensure identified issues are followed through to resolution.
Team Supervision & Support
- Provide guidance and support to the billing team.
- Review team output and assist with complex billing queries and escalations.
- Monitor adherence to billing processes, controls, and deadlines.
- Coach team members where errors or knowledge gaps are identified.
- Provide relevant people-management support in line with company policies and procedures.
Job Experience and Skills Required
- A relevant qualification in Finance, Accounting, Business Administration, Data Analytics, or a related field.
- 5+ years' experience in a high-volume billing or finance environment.
- Experience providing senior-level guidance, oversight, or supervision within a billing team.
- Strong experience with billing reconciliations and large datasets.
- Proven ability to investigate discrepancies and identify root causes.
- Strong supplier and stakeholder management experience.
- Advanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, SUMIFS, data analysis, and large-scale reconciliations.
- Power Query experience would be advantageous.
- Experience with billing or finance systems such as BPO, Sage, Porta, Splynx, Call Cabinet, ATOM, SimControl, Laserfiche, Cloud on Demand, FileZilla, or Albatross would be advantageous.