Billing Assistant

Advania Group; Cape Town; Hybrid; ZAR 201,000 - 223,000; Full time

Job summary

Advania Group is seeking a detail-oriented Billing Assistant to support accurate and timely invoicing. You will handle high volumes, reconcile accounts, and work with internal teams to resolve billing queries. Hybrid policy allows a mix of office and remote work.

The role requires at least 2 years in billing, strong Excel skills, and a proactive, communicative approach to finance processes. Salary ranges and duties reflect SA market norms.

Qualifications

• 2+ years in a billing or invoicing role.
• Strong reconciliation skills with billing data.
• High level of accuracy and attention to detail.
• Ability to handle high volumes in a deadline-driven environment.
• Proficient in Excel and billing software.

Responsibilities

• Prepare and review invoices in line with schedules.
• Support recurring, project-based and usage-based billing.
• Perform billing reconciliations and investigate variances.
• Maintain accurate billing records and customer data.
• Resolve billing queries with internal stakeholders and customers.
• Collaborate with finance, operations, sales and customer teams.
• Process high volumes of billing transactions.
• Support month-end billing activities and reporting.
• Escalate complex issues to the Billing Manager.
• Contribute to process improvements and billing controls.

Skills

Reconciliation

Attention to detail

Excel

Communication

Organisational skills

Independent worker

Tools

Billing systems

Job description

Position Overview

We are seeking a detail-oriented and proactive Billing Assistant to support the accurate and timely processing of customer billing activities. This role is suited to someone who enjoys working with high volumes of transactions, has strong reconciliation skills, and is comfortable engaging with both internal stakeholders and customers. The successful candidate will form part of the finance team and will play an important role in maintaining accurate billing records, resolving billing queries, and supporting efficient billing operations.

Salary & Benefits

The budgeted salary for this role is between 18,000 - 20,000 ZAR monthly, depending on experience.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

• Prepare, process and review customer invoices accurately and in line with agreed billing schedules.
• Support recurring, project-based and usage-based billing activities where applicable.
• Perform billing reconciliations and investigate variances or discrepancies.
• Maintain accurate billing records, customer account information and supporting documentation.
• Assist with resolving billing-related queries from internal stakeholders and customers in a professional and timely manner.
• Work closely with finance, operations, sales and customer-facing teams to ensure billing data is complete and accurate.
• Process high volumes of billing transactions while maintaining accuracy and attention to detail.
• Support month-end billing activities, reporting and administrative tasks as required.
• Escalate complex billing issues to the Billing Manager and assist with follow-up actions.
• Contribute to process improvements and help maintain effective billing controls.

Qualifications & Experience

• Minimum of 2 years’ experience in a similar billing or invoicing role.
• Strong reconciliation skills and confidence working with billing data, account balances and transaction records.
• High level of accuracy, attention to detail and ability to identify discrepancies.
• Comfortable handling high volumes of transactions in a deadline-driven environment.
• Confident communicator who can engage professionally with wider internal stakeholders and customers.
• Good organisational skills with the ability to prioritise tasks and manage competing deadlines.
• Proficiency in Microsoft Excel and general finance or billing systems.
• Ability to work independently while contributing positively to a team environment.
• Exposure to recurring billing, project billing and usage-based billing models.

About Us

We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Tech is created for people. Our services impact every part of life. We are passionate about understanding your issues, your business, your needs. Our business is built around understanding people, and our employees are empowered to act on this understanding every day.

Our Selection Process

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.