Benefits Systems Architect & Operations Specialist

RecruitMyMom; Johannesburg, Cape Town; Vor Ort; ZAR 350.000 - 550.000; Vollzeit

Zusammenfassung

RecruitMyMom is seeking a skilled technical support professional for Johannesburg or Cape Town, with 5+ years in employee benefits administration and strong experience with Everest and .NET technologies. The role involves month-end processing, investment administration, and client service delivery, with occasional inter-regional travel and overtime as needed.

You will design and implement efficient operational systems, manage installations for new business, and provide comprehensive client

Qualifikationen

• Matric with Mathematics (Higher Grade).
• Minimum 5 years in a similar employee benefits environment.
• Strong working knowledge of Everest and .NET technologies.
• Proven experience collaborating with software developers and programmers.
• Fluency in English and Afrikaans (written and verbal).
• BCom or BSc degree or related qualification.

Aufgaben

• Provide technical support across month-end processing, investment administration, claims workflows, and client service delivery.
• Design, validate, and implement robust operational systems and processes while managing related technical projects.
• Manage the technical support inbox, log requests, track issues, and provide feedback to management.
• Troubleshoot and resolve system failures promptly to minimise downtime.
• Collaborate with system development teams to rectify defects and improve processes.
• Manage and process installations for incoming business and maintain client relationships.
• Execute accurate client reporting and active workload management.

Kenntnisse

Analytical thinking

Troubleshooting

Time management

Problem-solving

Ausbildung

Matric with Mathematics (Higher Grade)

BCom or BSc degree

Tools

Everest

NET technologies

Jobbeschreibung

RecruitMyMom is seeking a skilled technical support professional for Johannesburg or Cape Town, with 5+ years in employee benefits administration and strong experience with Everest and .NET technologies. The role involves month-end processing, investment administration, and client service delivery, with occasional inter-regional travel and overtime as needed.

You will design and implement efficient operational systems, manage installations for new business, and provide comprehensive client