Behavioral Health Case Manager - Remote

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 400,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement plan

Remote work flexibility

Professional development

Job summary

Placements24 is seeking a Behavioral Health Case Manager to join a fully remote team dedicated to mental health and social support services. You will conduct biopsychosocial assessments, develop care plans, and coordinate access to services while advocating for clients within healthcare and community networks.

The role emphasizes independent work, confidentiality, and collaboration with therapists, social workers, and other professionals.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, or a related behavioral health field.
• Minimum 3 years of direct experience in case management, mental health services, or social work.
• Strong knowledge of mental health conditions, treatment modalities, and community resources.
• Excellent assessment, planning, intervention, and evaluation skills.

Responsibilities

• Conduct comprehensive biopsychosocial assessments to identify client needs.
• Develop individualized care plans in collaboration with clients and their support systems.
• Coordinate and facilitate access to mental health services, medical care, and social support resources.
• Provide ongoing support, monitoring, and advocacy for clients throughout their treatment journey.
• Liaise with therapists, psychiatrists, social workers, and other healthcare professionals.
• Assist clients in navigating complex healthcare and social service systems.
• Educate clients and their families about mental health conditions and treatment options.
• Maintain accurate, confidential client records in compliance with ethical and legal standards.
• Respond to client needs in a timely and professional manner, managing crises as they arise.
• Participate in team meetings and case consultations to enhance service delivery.

Skills

Case management

Mental health knowledge

Assessment planning

Communication skills

Confidentiality

Advocacy

Remote work

Education

Bachelor's degree in Social Work or related field

Tools

EHR systems

Virtual communication

Job description

About the Role

Our client, a dedicated provider of mental health and social support services, is seeking a compassionate and skilled Behavioral Health Case Manager to join their fully remote team. This role is critical in providing comprehensive case management services to individuals experiencing mental health challenges. You will be instrumental in connecting clients with necessary resources, developing personalized care plans, and ensuring continuity of care. Working remotely, you will leverage technology to deliver high-quality support, advocating for clients within the healthcare system and community service networks. This position requires a proactive approach, excellent organizational skills, and a strong understanding of behavioral health principles. The ideal candidate is self-motivated, empathetic, and committed to empowering individuals to achieve mental well-being.

Key Responsibilities

• Conduct comprehensive biopsychosocial assessments to identify client needs.
• Develop individualized care plans in collaboration with clients and their support systems.
• Coordinate and facilitate access to mental health services, medical care, and social support resources.
• Provide ongoing support, monitoring, and advocacy for clients throughout their treatment journey.
• Liaise with therapists, psychiatrists, social workers, and other healthcare professionals.
• Assist clients in navigating complex healthcare and social service systems.
• Educate clients and their families about mental health conditions and treatment options.
• Maintain accurate, confidential client records in compliance with ethical and legal standards.
• Respond to client needs in a timely and professional manner, managing crises as they arise.
• Participate in team meetings and case consultations to enhance service delivery.

Requirements

• Bachelor's degree in Social Work, Psychology, Counseling, or a related behavioral health field.
• Minimum of 3 years of direct experience in case management, mental health services, or social work.
• Strong knowledge of mental health conditions, treatment modalities, and community resources.
• Excellent assessment, planning, intervention, and evaluation skills.
• Proficiency in using electronic health record (EHR) systems and virtual communication platforms.
• Demonstrated ability to work independently, manage time effectively, and maintain strict confidentiality.
• Strong advocacy and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work remotely and maintain productivity without direct supervision.
• Current professional licensure or certification as applicable (e.g., LCSW, LPC, LMFT).

Benefits

• This role offers a competitive salary, comprehensive health, dental, and vision insurance, and a retirement savings plan.
• Enjoy generous paid time off, including vacation, sick leave, and holidays.
• Opportunities for ongoing professional development and continuing education credits are provided.
• As a fully remote position, you benefit from the flexibility and autonomy of working from home.
• Join a compassionate and collaborative team dedicated to improving lives through accessible mental health support.