Beauty Salon Operations Lead & Growth Driver

Placements24; Klerksdorp; On-site; ZAR 230,000 - 350,000; Full time

Benefits offered by this job

Performance-based bonuses

Staff discounts on beauty services

Autonomy to shape salon direction

Professional development opportunities

Job summary

Placements24 is seeking an experienced Beauty Salon Manager & Operations Lead for a premium salon in Klerksdorp, North West. You will oversee day-to-day operations, staff supervision, client experience, inventory, and financial performance to uphold service excellence.

The role requires a proven leader with strong business acumen, excellent communication, and a track record in salon management. You will drive growth, develop staff, implement policies, and maintain a welcoming, high-end salon

Qualifications

• 3+ years of experience in salon management or senior supervisory role.
• Proven leadership and team management skills.
• Strong understanding of salon operations, including service delivery, staff management, and client relations.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in salon management software and standard office applications.
• Business acumen with experience in sales, marketing, and financial management.
• Ability to work flexible hours, including weekends.
• Passion for the beauty industry and delivering exceptional client experiences.
• Problem-solving skills and sound decision-making under pressure.
• Relevant qualifications in beauty therapy or business management are an advantage.

Responsibilities

• Manage day-to-day salon operations, ensuring efficiency and high service standards.
• Lead, train, motivate, and manage a team of beauty therapists and receptionists.
• Oversee staff scheduling, performance reviews, and professional development.
• Drive sales and achieve revenue targets for the salon.
• Manage client relationships, handle feedback, and resolve service-related issues.
• Implement and maintain salon policies and procedures.
• Control inventory, manage stock levels, and oversee product ordering and sales.
• Ensure compliance with health and safety regulations.
• Develop and execute marketing strategies to attract new clients and retain existing ones.
• Manage the salon budget and financial reporting.
• Maintain the salon's aesthetic appeal and operational readiness.
• Stay abreast of industry trends and new treatments to stay competitive.

Skills

Leadership

Team management

Communication

Customer service

Sales & marketing

Financial management

Flexibility

Problem solving

Industry passion

Salon management experience

Education

Beauty therapy qualification

Business management qualification

Tools

Salon management software

Office applications

Job description

Placements24 is seeking an experienced Beauty Salon Manager & Operations Lead for a premium salon in Klerksdorp, North West. You will oversee day-to-day operations, staff supervision, client experience, inventory, and financial performance to uphold service excellence.

The role requires a proven leader with strong business acumen, excellent communication, and a track record in salon management. You will drive growth, develop staff, implement policies, and maintain a welcoming, high-end salon