Beauty Salon Manager

Placements24; Polokwane; On-site; ZAR 240,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Employee discounts on services and产品

Job summary

Placements24 is seeking an experienced Beauty Salon Manager for a premier salon in Polokwane, Limpopo. You will oversee daily operations, lead a team of beauty therapists and receptionists, and drive customer satisfaction and business growth.

You will manage scheduling, inventory, budgets, and marketing initiatives to attract and retain clients, while upholding high standards of service, safety, and professionalism in a thriving beauty and wellness environment.

Qualifications

• Experience in salon management or a senior role in beauty & wellness.
• Strong leadership, management and interpersonal skills.
• Excellent customer service and communication abilities.
• Knowledge of beauty treatments, skincare and salon operations.
• Experience with salon management software and POS systems; ability to manage budgets and drive sales.
• Understanding of health, safety and hygiene regulations in a salon.
• A proactive and problem-solving approach.
• Demonstrated passion for the beauty and wellness industry.

Responsibilities

• Manage day-to-day salon operations, including scheduling, client bookings, and staff supervision.
• Ensure the highest standards of customer service and client satisfaction.
• Lead, train, motivate, and manage a team of beauty therapists and receptionists.
• Oversee inventory management, ordering supplies, and maintaining stock levels.
• Implement and enforce salon policies and procedures, including health and safety regulations.
• Develop and execute marketing strategies to attract new clients and retain existing ones.
• Manage the salon's financial performance, including budgeting, sales, and expense tracking.
• Handle client inquiries, complaints, and resolve issues effectively.
• Stay updated on industry trends and introduce new services and products to enhance the client offering.

Skills

Leadership & team management

Customer service

Communication skills

Beauty treatments knowledge

Salon operations

Budgets & sales

Health, safety & hygiene

Proactive problem solving

Passion for beauty & wellness

Tools

Salon management software

Point-of-sale systems

Job description

About the Role

Our client, a highly regarded **beauty and wellness** salon situated in **Polokwane, Limpopo**, is seeking an experienced and dynamic Beauty Salon Manager. This role is responsible for overseeing all daily operations of the salon, ensuring exceptional client service, managing staff, and driving business growth. You will lead a team of skilled beauty professionals, fostering a positive work environment and upholding the salon's reputation for quality and professionalism. This is an exciting opportunity to manage a thriving business in **Polokwane** and contribute to the **beauty and wellness** landscape of the region. We are looking for a motivated individual with strong leadership and operational skills.

Key Responsibilities

• Manage day-to-day salon operations, including scheduling, client bookings, and staff supervision.
• Ensure the highest standards of customer service and client satisfaction.
• Lead, train, motivate, and manage a team of beauty therapists and receptionists.
• Oversee inventory management, ordering supplies, and maintaining stock levels.
• Implement and enforce salon policies and procedures, including health and safety regulations.
• Develop and execute marketing strategies to attract new clients and retain existing ones.
• Manage the salon's financial performance, including budgeting, sales, and expense tracking.
• Handle client inquiries, complaints, and resolve issues effectively.
• Stay updated on industry trends and introduce new services and products to enhance the client offering.

Requirements

• Proven experience in salon management or a senior role within the **beauty and wellness** industry.
• Strong leadership, management, and interpersonal skills.
• Excellent customer service and communication abilities.
• Knowledge of beauty treatments, skincare, and salon operations.
• Experience with salon management software and point-of-sale systems.Ability to manage budgets and drive sales performance.
• Understanding of health, safety, and hygiene regulations in a salon environment.
• A proactive and problem-solving approach.
• Passion for the **beauty and wellness** industry.

Benefits

• Competitive annual salary of ** ZAR**.
• Opportunity to manage a reputable salon in **Polokwane**.
• Performance-based bonuses.
• Employee discounts on services and products.
• Training and professional development opportunities.
• Supportive management and team environment.
• Contribute to the growth of a successful **beauty and wellness** business.
• Regular opportunities to engage with clients and staff.