Salon Manager & Lead Stylist

Placements24; Cape Town; Hybrid; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Competitive base salary

Bonuses and commission

Hybrid working model

Service/product discounts

Ongoing training

Job summary

Placements24 is seeking a Salon Manager & Lead Stylist for a trendy Cape Town salon in the Western Cape. This hybrid role requires presence in the salon for operations while allowing some scheduling flexibility.

You will oversee day-to-day operations, staff, and ensure exceptional client service while continuing to deliver high‑quality hair services. The successful candidate will lead a team of stylists and beauty therapists, manage budgets and inventory, implement marketing strategies, and stay

Qualifications

• Professional qualification in hairdressing and cosmetology.

Responsibilities

• Manage salon operations, including staff scheduling, inventory management, and budget control.
• Lead, train, and motivate a team of stylists and beauty therapists.
• Ensure the highest standards of customer service and client satisfaction.
• Perform advanced hair cutting, coloring, and styling services for a diverse clientele.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Oversee salon hygiene, maintenance, and compliance with health and safety regulations.

Job description

About the Role

Our client, a trendy and highly-rated hair and beauty salon in Cape Town, Western Cape, ZA, is seeking an experienced and dynamic Salon Manager & Lead Stylist. This key role involves overseeing the day-to-day operations of the salon, managing staff, ensuring exceptional client service, and continuing to provide top-tier hair styling services. This hybrid position requires presence in the salon for operational duties while allowing for some flexibility in schedule. You will be responsible for driving business growth, maintaining high standards of service, and fostering a positive and productive team environment. If you have a passion for hairstyling and proven leadership capabilities, this is an excellent opportunity.

Key Responsibilities

• Manage salon operations, including staff scheduling, inventory management, and budget control.
• Lead, train, and motivate a team of stylists and beauty therapists.
• Ensure the highest standards of customer service and client satisfaction are met.
• Perform advanced hair cutting, coloring, and styling services for a diverse clientele.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Oversee salon hygiene, maintenance, and compliance with health and safety regulations.
• Handle client inquiries, complaints, and feedback professionally.
• Manage appointment booking systems and point-of-sale operations.
• Stay updated on industry trends, new techniques, and product lines.
• Contribute creative ideas for salon services and promotions.

Requirements

• Professional qualification in hairdressing and cosmetology.
• Minimum of 6 years of experience in the hair and beauty industry, with at least 2 years in a supervisory or management role.
• Proven expertise in all aspects of hair styling, cutting, coloring, and treatments.
• Strong leadership, communication, and interpersonal skills.
• Experience in salon management software and POS systems.
• Ability to manage budgets and control inventory effectively.
• Customer-focused with a passion for delivering excellent service.
• Creative flair and a keen eye for detail.
• Must be adaptable and able to work effectively in a hybrid operational model.

Benefits

• Competitive base salary plus performance-based bonuses and commission.
• Opportunity to lead a talented team in a vibrant salon environment.
• Significant discounts on salon services and retail products.
• Access to ongoing training and educational workshops.
• A dynamic and creative work culture in beautiful Cape Town, Western Cape, ZA.
• Potential for profit sharing or ownership opportunities in the future.
• Flexible working arrangements as part of the hybrid model.