Banquet Operations Supervisor

Placements24; Klerksdorp; On-site; ZAR 124,000 - 179,000; Full time

Benefits offered by this job

Competitive hourly wage

Overtime potential

Growth opportunities

Training and development

Team-oriented environment

Job summary

Placements24 is seeking a dedicated Banquet Operations Supervisor in Klerksdorp to oversee event service execution. You will lead a team of service staff, coordinate with kitchen and planners, and ensure flawless banquet experiences for guests.

The role requires strong leadership, attention to detail, and the ability to manage multiple events, including evenings, weekends, and holidays. Competitive hourly wages, overtime potential, and opportunities for growth are offered.

Qualifications

• Proven leadership and team-management abilities.
• Strong customer-service focus with problem-solving skills.
• Experience in banquet operations, event service, or hospitality supervision.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Supervise banquet service staff during events, ensuring efficient setup, service, and breakdown.
• Coordinate with the kitchen and event planners to ensure accurate execution of menus and service timing.
• Train and mentor new service staff, upholding service standards and promoting a positive team atmosphere.
• Address guest concerns and resolve issues promptly and professionally during events.
• Ensure adherence to hygiene, safety, and service protocols throughout banquet operations.

Skills

Leadership

Team management

Customer service

Problem solving

Event coordination

Job description

About the Role

Our client is seeking a dedicated and efficient Banquet Operations Supervisor to oversee event service execution in Klerksdorp . You will lead a team of service staff, ensuring that every banquet and event is delivered seamlessly and to the highest standards of professionalism and guest satisfaction. This role requires strong leadership skills, a keen eye for detail, and the ability to manage multiple events simultaneously, ensuring a positive experience for clients and their guests.

Key Responsibilities

• Supervise and manage banquet service staff during events, ensuring efficient setup, service, and breakdown.
• Coordinate with the kitchen and event planners to ensure accurate execution of menus and service timing.
• Train and mentor new service staff, upholding service standards and promoting a positive team atmosphere.
• Address guest concerns and resolve issues promptly and professionally during events.
• Ensure adherence to all hygiene, safety, and service protocols throughout banquet operations.

Requirements

• Previous experience in banquet operations, event service, or hospitality supervision.
• Strong leadership and team management capabilities.
• Excellent customer service and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of food and beverage service standards and event setup procedures.

Benefits

• Competitive hourly wage with potential for overtime.
• Opportunity to gain experience in high-volume event catering.
• Team-oriented work environment with opportunities for growth.
• Regular performance reviews and feedback.
• On-the-job training in event management and service excellence.