Backorder & Sales Support Specialist

BCE Foods; Gauteng; On-site; ZAR 180,000 - 260,000; Full time

Job summary

BCE Foods in Johannesburg seeks a Sales and Back Order Assistant to manage back orders from entry to finalisation, handle customer feedback and order status queries, and assist with the receiving and processing of sales orders.

The role demands a responsible, target-driven team player with excellent communication, organisational and time management skills, a strong customer-service focus, and attention to detail in a fast-paced environment.

Qualifications

• Must have Grade 12 / Matric.
• At least 1 year in a similar role.
• Fully computer literate with MS Office.
• SAP experience preferred.
• Strong communication and customer service focus.
• Able to manage multiple tasks and work under pressure.
• Attention to detail and accuracy.

Responsibilities

• Manage back order process from entry to finalisation.
• Handle customer feedback on order status and backorders.
• Prepare back order reports.
• Assist with receiving and processing of sales orders.
• Maintain back order and lost sales records.
• Provide professional customer service and support.
• Collaborate with internal departments.
• Resolve queries promptly and accurately.

Skills

Customer service

Communication

Time management

Attention to detail

Organisational skills

MS Office

SAP experience

Team player

Working under pressure

Target-driven

Education

Grade 12 / Matric

Tertiary qualification (beneficial)

Tools

SAP

MS Office

Job description

BCE Foods in Johannesburg seeks a Sales and Back Order Assistant to manage back orders from entry to finalisation, handle customer feedback and order status queries, and assist with the receiving and processing of sales orders.

The role demands a responsible, target-driven team player with excellent communication, organisational and time management skills, a strong customer-service focus, and attention to detail in a fast-paced environment.