Auction Operations & Customer Service Specialist

ManpowerGroup; Cape Town; On-site; ZAR 89,000 - 156,000; Full time

Job summary

ManpowerGroup is seeking an auction assistant in Cape Town to support the smooth running of auctions. You will handle incoming goods, set up items for bidding, manage lots and records, and assist buyers while delivering friendly customer service.

The role requires hands-on physical work, strong attention to detail, and the ability to work in a fast-paced environment, with a valid driver’s licence and own vehicle considered essential.

Qualifications

• Friendly, confident and comfortable dealing with the general public.
• Customer-focused with a genuine commitment to providing great service.
• Highly organised with excellent attention to detail.
• Reliable, punctual and able to work independently.
• Hands-on and comfortable working with and moving boxes, furniture and general goods.
• A good communicator with basic computer skills.
• Comfortable working in a busy, fast-paced environment.
• In possession of a valid driver's licence and own vehicle – essential.

Responsibilities

• Receive, unpack and organise incoming goods.
• Set up and present auction items in an organised and attractive manner.
• Number and arrange auction lots correctly.
• Compile and maintain the vendue roll and auction records.
• Assist with the preparation and smooth running of auctions.
• Provide friendly, professional customer service to members of the public.
• Explain the auction process, including registration, bidding and collection procedures.
• Receive and dispatch goods, ensuring all items are correctly recorded and handled.
• Assist buyers with queries and provide general auction information.
• Maintain a clean, organised and well-presented auction floor.
• Work closely with the auctioneer and office team to ensure auctions run efficiently.

Skills

Customer service

Organisational skills

Reliability

Communication

Driver's licence

Job description

ManpowerGroup is seeking an auction assistant in Cape Town to support the smooth running of auctions. You will handle incoming goods, set up items for bidding, manage lots and records, and assist buyers while delivering friendly customer service.

The role requires hands-on physical work, strong attention to detail, and the ability to work in a fast-paced environment, with a valid driver’s licence and own vehicle considered essential.