ATM Field Service Engineer – South Africa

NCR Atleos Corporation; East London; On-site; ZAR 1,039,000 - 1,270,000; Full time

Job summary

NCR Atleos is seeking a Customer Engineer to service ATM hardware across East London and surrounding areas. The role involves installation, repair, and maintenance of ATMs, with focus on customer communication and SLA-compliant issue resolution.

Travel across South Africa is required, including weekends or public holidays when on standby. A technical background in electrical engineering and relevant certifications are preferred.

Qualifications

• Grade 12 or NQF 4 equivalent.
• National Diploma in Electrical Engineering.
• CompTIA A+ certification advantageous.
• 3–5 years ATM/related field experience.
• Valid South African driving licence (Code B/8).

Responsibilities

• Installs, repairs and maintains ATM hardware.
• Produces and maintains equipment performance/activity reports and installs modifications.
• Provides multi-vendor maintenance and updates customers on equipment changes.
• Travels within South Africa for ATM servicing, installations and repairs.
• Owns customer issues until resolution per SLA; communicates status updates.

Skills

English proficiency

Communication

Customer service

Stand-by readiness

Education

Grade 12 or NQF 4

National Diploma in Electrical Engineering

Tools

CompTIA A+

Job description

NCR Atleos is seeking a Customer Engineer to service ATM hardware across East London and surrounding areas. The role involves installation, repair, and maintenance of ATMs, with focus on customer communication and SLA-compliant issue resolution.

Travel across South Africa is required, including weekends or public holidays when on standby. A technical background in electrical engineering and relevant certifications are preferred.