ATM Custodian

IZI; Efeta; On-site; ZAR 180,000 - 250,000; Full time

Job summary

IZI South Africa is seeking an ATM Custodian in Cradock/Middelburg to ensure continuous ATM service, cash custody and deposits, and reporting accuracy. You will balance cash, replenish terminals and adhere to safety and control procedures to minimize loss.

The role requires Matric with Mathematics, at least 2 years ATM experience, and relevant certifications. Computer literacy and basic teller exposure are advantageous for daily operations.

Qualifications

• Matric (with Mathematics) is required.
• ATM Custodian course certification is required.
• A Certificate of Competence is desirable.
• Computer literacy is essential.
• Teller experience would be an advantage.

Responsibilities

• Ensure ATM terminals are stocked with cash and stationery.
• Coordinate with control centre to resolve equipment issues promptly.
• Balance ATM cash at required intervals and ensure accuracy on the system.
• Process deposits and manage deposits/purge bin workflows.
• Prepare and reconcile ATM reports and slips for cash centre.
• Adhere to firearm, safety and incident reporting procedures.

Skills

Computer literacy

Teller experience

Education

Matric (with Mathematics)

ATM Custodian course certification

Certificate of Competence

Job description

TM Custodians in Cradock/Middelburg

Are you great with cash, super organized, and love making sure things run smoothly? IZI South Africa, a leading provider of integrated cash management solutions, is looking for a reliable ATM Custodian to join our team in Cradock. If you're an SA citizen with a knack for numbers and a commitment to safety, we want to hear from you! We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

About The Role

To ensure the availability of a fully functional Automated Teller Machine (ATM) service to customers including the custody and balancing of ATM cash, processing of ATM deposits and handling of the ATM computer reports. Understand and manage the risks associated with the custody of ATMs through an effective system of controls, as well as maintain a high level of integrity and ethical standards.

Your Key Responsibilities Will Include

• Ensure that the ATM terminals are correctly stocked with cash and stationary
• Maintain close liaison with the control centre to ensure that equipment problems are dealt with promptly.
• Ensure that potential faults that could cause equipment to malfunction are identified and resolved timeously.

ATM Cash/ Replenishment

• Control ATM cash according to laid-down instructions (ATM, bags or canisters must be sealed)
• Balance cash at the required intervals (add or top-up).
• Ensure correct process has been followed and correct details entered on the ATM (system)
• Obtain slip for every replenishment
• Report no service or change in service
• Ensure that ATM cash is safeguarded against unnecessary and preventable loss (at all time)

Deposit/Purge Bin

• Clear cash deposits accurately promptly if applicable
• Hand irregular deposits or those requiring scrutiny to the BSO or any other designated officer for scrutiny promptly.
• Ensure Delivery to Bank or IZI Cash Centre

Reports/Reconciliation

• Action ATM reports as listed on the duty list promptly in terms of laid-down instructions.
• Ensure ATM slips are controlled and delivered to the cash centre
• Reconcile ATM cash daily (same day) as per laid down procedure

Company Firearms

• Adherence to the Firearm and Ammunition Control work instruction
• Should a firearm need repair the appointed responsible person will complete the Firearms Repair register at the Branch
• Complete annual firearm training
• The appointed person will ensure that firearms are in a serviceable condition at all times.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required Minimum Qualification & Experience
• Matric (with Mathematics)
• At least 2 years of experience operating and maintaining ATMs
• An ATM Custodian course certification
• A Certificate of Competence
• Computer Literate
• Teller experience would be an advantage

Location: Cradock/Middelburg