Assistant Store Manager - Retail Operations

Placements24; Randfontein; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Bonuses possible

Development opportunities

Health programs

Staff discounts

Hybrid remote work

Job summary

Placements24 is seeking an Assistant Store Manager for a Rustenburg retail location. You will support the Store Manager with daily operations, staff supervision, inventory control and policy execution to drive profitability and customer satisfaction.

This hybrid role combines on-site leadership with remote administrative tasks, offering a dynamic environment in a busy store. The successful candidate will have retail supervisory experience and a customer‑focused approach.

Qualifications

• Previous experience in a retail supervisory or management role.
• Strong understanding of retail operations, inventory management, and customer service best practices.
• Excellent organizational and problem-solving abilities.
• Effective communication and leadership skills.
• Proficiency with retail POS systems and standard office software.
• Ability to adapt to a hybrid work model, balancing on-site and remote responsibilities.

Responsibilities

• Support the Store Manager in overseeing daily store operations and staff performance.
• Assist with staff scheduling, training, and performance management.
• Manage inventory levels, conduct stocktakes, and oversee receiving processes.
• Ensure compliance with all company policies, procedures, and safety standards.
• Enhance customer experience by addressing inquiries and resolving issues promptly.
• Contribute to visual merchandising efforts to create an appealing store environment in Rustenburg.

Skills

Retail operations

Inventory management

Customer service

Leadership

Communication

POS systems

Education

Matric

Tools

POS software

Job description

About the Role

Our client is seeking a motivated and detail-oriented Assistant Store Manager to support the leadership team in their Rustenburg retail location. This role is pivotal in ensuring the store operates efficiently and profitably, focusing on operational excellence and customer satisfaction. You will work closely with the Store Manager on various aspects of store management, including staff supervision, inventory control, and implementing company policies. This hybrid role offers a mix of on-site operational duties and some remote administrative tasks, providing a flexible and engaging opportunity in the North West province.

Key Responsibilities

• Support the Store Manager in overseeing daily store operations and staff performance.
• Assist with staff scheduling, training, and performance management.
• Manage inventory levels, conduct stocktakes, and oversee receiving processes.
• Ensure compliance with all company policies, procedures, and safety standards.
• Enhance customer experience by addressing inquiries and resolving issues promptly.
• Contribute to visual merchandising efforts to create an appealing store environment in Rustenburg .

Requirements

• Previous experience in a retail supervisory or management role, such as Assistant Store Manager or Team Lead.
• Strong understanding of retail operations, inventory management, and customer service best practices.
• Excellent organizational and problem-solving abilities.
• Effective communication and leadership skills.
• Proficiency with retail POS systems and standard office software.
• Ability to adapt to a hybrid work model, balancing on-site and remote responsibilities.

Benefits

• Competitive salary package with potential for bonuses.
• Opportunities for professional development and advancement within the company.
• Employee benefits, including health and wellness programs.
• Staff discounts on a wide range of products.
• A supportive environment that blends in-store operations with flexible remote work, located in Rustenburg .