Assistant Store Manager: Elevate Sales & Service Excellence

Clicks Group Limited; Pretoria; Vor Ort; ZAR 210.000 - 330.000; Vollzeit

Zusammenfassung

Clicks Group Limited is seeking an Assistant Store Manager for Gezina Lifestyle Centre. You will support the Store Manager to drive sales, maintain excellent customer service, and ensure operational excellence across stock, expenses and administration.

The role emphasizes financial awareness, effective staff leadership, and adherence to brand standards, with a focus on delivering a great in-store experience and achieving targets.

Qualifikationen

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 year’s experience in an assistant store management role within a retail/FMCG environment or completion of Clicks Trainee Store Management Programme
• Financial management experience (budgets, P&L statements, financial ratios, etc.)

Aufgaben

• Drive sales and maximise profitability through promotions, cross-selling and superior customer service.
• Oversee day-to-day store operations including expenses, stock, shrinkage and general housekeeping.
• Lead in-store visual merchandising to ensure brand standards and attractive presentation.
• Motivate and direct staff to meet targets and performance goals; cover in the manager’s absence.
• Manage daily work schedules in line with labour policy to ensure adequate staffing across departments.
• Implement customer service initiatives to enhance customer experience and loyalty, and achieve club card targets.

Kenntnisse

Sales drive

Customer loyalty

Financial management

Merchandising

Stock management

People management

Leadership

Planning

Problem solving

Ausbildung

Grade 12

Degree in Retail/Business Management

Jobbeschreibung

Clicks Group Limited is seeking an Assistant Store Manager for Gezina Lifestyle Centre. You will support the Store Manager to drive sales, maintain excellent customer service, and ensure operational excellence across stock, expenses and administration.

The role emphasizes financial awareness, effective staff leadership, and adherence to brand standards, with a focus on delivering a great in-store experience and achieving targets.