ASSISTANT STORE MANAGER -

Econofoods; Klerksdorp; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Econo Foods is a fast-growing FMCG retail retailer focused on frozen foods and strong customer satisfaction. The Assistant Retail Store Manager will lead operations, ensure high standards, manage stock and losses, and empower a motivated team to hit sales targets.

The role emphasizes the Ho Hola Culture and maintaining world-class store standards. The candidate will drive sales, uphold excellent customer service, and oversee stock control, merchandising, cash handling, and health and safety

Qualifications

• Experience in retail store management or supervisory roles.
• Proven ability to drive sales and deliver excellent customer service.
• Strong team leadership and staff development skills.
• Knowledge of stock management, merchandising, and loss prevention.

Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Maintain outstanding store standards by following merchandising standards and pricing.
• Assist in stock receiving, stock counts, expiry date management, and stock condition.
• Recruit, train, and manage a high-performing team and foster the Ho Hola Culture.
• Manage cash handling including floats, daily banking, and cashier support.
• Oversee team performance through coaching and training.
• Ensure health and safety compliance and food quality standards.
• Analyze store sales data to identify growth opportunities.
• Oversee opening/closing procedures and store security.
• Build positive relationships with customers, vendors, and stakeholders.

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets. The Assistant Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.