Assistant Retail Store Manager - Drive Sales & Service Excellence

Placements24; Centurion; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Employee benefits

Discounts

Career growth

Job summary

Placements24 is seeking an Assistant Retail Store Manager for their Centurion, Gauteng location. You will support the Store Manager in daily store operations, lead a team, drive sales, and ensure outstanding customer service in a busy retail environment.

The role involves staff training, inventory control, visual merchandising, and implementing store strategies while maintaining high standards. A hands-on leader with strong communication is essential.

Qualifications

• Minimum 2 years in a retail supervisory or assistant management role.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of retail sales principles and customer service best practices.
• Proficiency in using POS systems and other retail management software.

Responsibilities

• Support the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Assist in the training, coaching, and development of store associates.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and organization.
• Monitor sales performance, identify trends, and implement strategies to achieve targets.
• Manage inventory levels, including receiving, stocking, and conducting stock takes to minimize discrepancies.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Operate the POS system and assist with cash handling procedures.
• Promote a positive and engaging store atmosphere for both customers and staff.

Skills

Team leadership

Customer service

Communication

Retail sales

Education

High school diploma

Business or retail management education (advantage)

Tools

POS systems

Retail management software

Job description

Placements24 is seeking an Assistant Retail Store Manager for their Centurion, Gauteng location. You will support the Store Manager in daily store operations, lead a team, drive sales, and ensure outstanding customer service in a busy retail environment.

The role involves staff training, inventory control, visual merchandising, and implementing store strategies while maintaining high standards. A hands-on leader with strong communication is essential.