Operations Manager | Private Game Reserve | Sabi Sands, Mpumalanga | Ss

HotelJobs; South Africa; On-site; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment is seeking an experienced and highly organised Operations Manager to join an exclusive private game reserve in the Sabi Sands. This hands-on hospitality role oversees daily operations and leads departmental heads to ensure guest experiences meet the highest standards.

You will manage budgets, recruitment, training and maintenance, work closely with senior management on strategic plans, and thrive in a remote, live-in environment with a focus on exceptional service and staff

Qualifications

• Previous senior operations experience in luxury lodge/hospitality
• Strong leadership and people management skills
• Excellent budgeting, admin and financial abilities
• Hands-on management approach with attention to detail
• Exceptional communication and interpersonal skills
• Ability to work in a remote, live-in environment

Responsibilities

• Oversee day-to-day operations of the reserve and ensure all departments run efficiently
• Manage and support departmental heads and operational teams
• Maintain exceptional service standards and guest satisfaction
• Monitor operational performance and ensure compliance with procedures
• Manage budgets, costs and resource allocation
• Oversee staff recruitment, training, performance and development
• Collaborate with senior management on operational strategies
• Ensure facilities, maintenance and presentation meet high standards
• Handle guest feedback and resolve operational challenges professionally
• Promote teamwork and a positive working environment

Skills

Leadership

Hospitality ops

Budgeting

Staff management

Communication

Problem-solving

Attention to detail

Job description

NOW HIRING: Operations Manager | Private Game Reserve | Sabi Sands, Mpumalanga

Kendrick Recruitment is seeking an experienced and highly organised Operations Manager to join an exclusive private game reserve in the Sabi Sands. This is an exciting opportunity for a hands-on hospitality professional with strong operational and leadership experience, capable of overseeing daily operations while ensuring exceptional guest experiences and maintaining the highest standards throughout the property.

Key Responsibilities

• Oversee the day-to-day operations of the reserve, ensuring all departments run efficiently.
• Manage and support departmental heads and operational teams.
• Maintain exceptional standards of service, hospitality and guest satisfaction.
• Monitor operational performance and ensure compliance with company procedures.
• Manage budgets, operational costs and resource allocation.
• Oversee staff recruitment, training, performance and development.
• Work closely with senior management to implement operational strategies.
• Ensure facilities, maintenance and general presentation are maintained to the highest standards.
• Handle guest feedback and resolve operational challenges professionally.
• Promote teamwork and maintain a positive working environment.

Key Requirements

• Previous experience in an Operations Manager or senior management role within a luxury lodge, hotel or private game reserve.
• Strong knowledge of lodge and hospitality operations.
• Proven leadership and people management skills.
• Excellent financial, budgeting and administrative abilities.
• Strong organisational and problem-solving skills.
• Exceptional communication and interpersonal skills.
• A hands-on management approach with excellent attention to detail.
• Ability to work in a remote, live-in hospitality environment.

Package

• Salary: Negotiable, depending on experience.
• Live-In position.

Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.