Assistant Pre-Legal & Debtors

The Hiring House; Gauteng; On-site; ZAR 250,000 - 380,000; Full time

Job summary

The Hiring House in Gauteng is seeking an Arrears Administrator to manage arrears processes for tenants and homeowners, monitor daily/weekly reports, and prepare weekly updates for relevant stakeholders.

You will collaborate with Property Managers and the Legal Manager, assist with drafting Acknowledgement of Debt and track payment plans, ensuring files are complete and audit-ready for handovers.

Qualifications

• Grade 12 (Matric) or equivalent for entry-level admin work.
• Diploma in Credit Management would be advantageous.
• 3–5 years’ property experience or related field required.
• Strong numeracy and attention to detail are essential.
• Proficiency with MS Office and related software.

Responsibilities

• Manage arrears processes and monitor reports daily/weekly.
• Send arrears reports to relevant parties on a weekly basis.
• Identify accounts meeting pre-legal escalation criteria (60+ days arrears).
• Update notes on programs/Excel sheets and liaise with Property Managers.
• Coordinate with Legal Manager on negotiations and handovers.
• Assist with drafting Acknowledgement of Debt documents.
• Track adherence to payment plans and allocate unallocated payments when possible.
• Assist with pre-legal processes and audit-ready file preparation.

Skills

Attention to detail

Numeracy

MS Office

Education

Grade 12 (Matric)

Diploma in Credit Management

Tools

MS Office

Job description

Job Requirements:

• Arrears Management
• Monitor non-legal arrears reports daily/weekly.
• Sending arrears reports to all relevant parties once a week.
• Identify accounts that meet pre-legal escalation criteria (arrears older than 60 days).
• Update all notes on relevant programs/Excel Sheets.
• Liaise with Property Managers/Administrators on which matters needs follow up with the tenants/homeowner’s overdue rental/levy accounts
• Liaise with Legal Manager/Property Managers where a tenant/homeowner wants to negotiate a payment arrangement.
• Assist with the drafting of the Acknowledgement of Debt.
• Track and monitor adherence to payment plans.
• Working through unallocated payments list from Finance and allocate payments if possible.

Pre-Legal Process Administration

• Assist Legal Manager in doing final emails to tenants/home owners who are in arrears before handovers to attorneys are done.
• Attend legal meetings and make notes of matters that must be handed over and follow up on the hand over packs.
• Ensure files are complete and audit-ready Legal Manager attends to handover.

Assistance to Legal Manager

• Assist Legal Manager in uploading legal invoices for Legal Manager’s approval
• Raising approved legal invoices on tenant’s accounts.
• Update legal reports comments on PIMS (if needed)

Skills Essential to the Role – Technical

• Grade 12 (Matric),
• Relevant Diploma in Credit Management will be a benefit
• A minimum of 3 – 5 years’ property experience
• Strong Proficiency in relevant computer packages (MS Office) and software packages
• Excellent attention to detail and numerate accuracy