Pre-Legal & Debtors Associate: Arrears Management

The Hiring House; Gauteng; On-site; ZAR 250,000 - 380,000; Full time

Job summary

The Hiring House in Gauteng is seeking an Arrears Administrator to manage arrears processes for tenants and homeowners, monitor daily/weekly reports, and prepare weekly updates for relevant stakeholders.

You will collaborate with Property Managers and the Legal Manager, assist with drafting Acknowledgement of Debt and track payment plans, ensuring files are complete and audit-ready for handovers.

Qualifications

• Grade 12 (Matric) or equivalent for entry-level admin work.
• Diploma in Credit Management would be advantageous.
• 3–5 years’ property experience or related field required.
• Strong numeracy and attention to detail are essential.
• Proficiency with MS Office and related software.

Responsibilities

• Manage arrears processes and monitor reports daily/weekly.
• Send arrears reports to relevant parties on a weekly basis.
• Identify accounts meeting pre-legal escalation criteria (60+ days arrears).
• Update notes on programs/Excel sheets and liaise with Property Managers.
• Coordinate with Legal Manager on negotiations and handovers.
• Assist with drafting Acknowledgement of Debt documents.
• Track adherence to payment plans and allocate unallocated payments when possible.
• Assist with pre-legal processes and audit-ready file preparation.

Skills

Attention to detail

Numeracy

MS Office

Education

Grade 12 (Matric)

Diploma in Credit Management

Tools

MS Office

Job description

The Hiring House in Gauteng is seeking an Arrears Administrator to manage arrears processes for tenants and homeowners, monitor daily/weekly reports, and prepare weekly updates for relevant stakeholders.

You will collaborate with Property Managers and the Legal Manager, assist with drafting Acknowledgement of Debt and track payment plans, ensuring files are complete and audit-ready for handovers.