Assistant General Manager — Upmarket Restaurant

HospitalityandOutdoor; Wes-Kaap; On-site; ZAR 279,000 - 335,000; Full time

Benefits offered by this job

Live-out

Job summary

Hospitality & Outdoor in Stellenbosch, Western Cape, is seeking an Assistant Restaurant General Manager for an upmarket dining venue. You will lead floor operations, drive guest service excellence, and support daily operations under the General Manager while building a high-performing team.

The role requires supervisory experience in an upscale restaurant, Afrikaans fluency, and strong English communication.

Qualifications

• Previous supervisory or management experience in an upmarket restaurant environment is required.
• Fluency in spoken Afrikaans is essential.
• Strong English communication skills and the ability to engage confidently with guests are important.

Responsibilities

• Support the General Manager with the smooth day-to-day running of the restaurant.
• Lead restaurant operations during assigned shifts and maintain a visible floor presence.
• Ensure guests receive attentive, professional and efficient service throughout their dining experience.
• Assist with opening and closing procedures, as well as cash-ups and daily operational checks.
• Coordinate front-of-house service and promote effective communication between service and kitchen teams.
• Supervise, motivate and guide employees to maintain consistent performance and service standards.
• Assist with staff scheduling, shift planning, attendance monitoring and operational coverage.
• Conduct pre-shift briefings and communicate menu changes, reservations and service priorities.
• Handle guest feedback and complaints professionally, while resolving concerns promptly and appropriately.
• Monitor table flow, reservations and seating arrangements during busy service periods.
• Support stock counts, ordering, receiving and the control of restaurant operating supplies.
• Monitor wastage, expenses and operational costs to support profitability.
• Maintain high standards of cleanliness, presentation, food safety and workplace hygiene.
• Assist with employee training, performance feedback and the implementation of restaurant procedures.

Job description

Hospitality & Outdoor in Stellenbosch, Western Cape, is seeking an Assistant Restaurant General Manager for an upmarket dining venue. You will lead floor operations, drive guest service excellence, and support daily operations under the General Manager while building a high-performing team.

The role requires supervisory experience in an upscale restaurant, Afrikaans fluency, and strong English communication.