Assistant Floor Manager – Luxury Wine Estate (Stellenbosch)

HotelJobs; Stellenbosch; On-site; ZAR 67,000 - 89,000; Full time

Job summary

Kendrick Recruitment in Stellenbosch is seeking a proactive Junior Assistant Floor Manager to support front-of-house operations at a luxury wine estate. This role offers exposure to high-end hospitality and guest experiences in a prestigious setting.

You will assist the Floor Manager, oversee guest service across dining and events, handle reservations, ensure health and safety compliance, and help train junior staff while maintaining high service standards.

Qualifications

• Previous hospitality supervisory experience preferred.
• Strong communication and guest-focused approach.
• Organisational ability and attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Assist the Floor Manager in overseeing daily front-of-house operations.
• Support staff in delivering seamless guest service across dining and event spaces.
• Handle reservations, guest enquiries, and ensure smooth table management.
• Monitor service standards and assist in training junior staff.
• Ensure compliance with health, safety, and hygiene regulations.
• Contribute to the coordination of special events and functions.
• Provide hands-on support to the team, ensuring efficiency and professionalism at all times.

Skills

Supervisory hospitality

Communication skills

Organisational skills

Guest service focus

Team player

Professional presentation

Job description

Kendrick Recruitment in Stellenbosch is seeking a proactive Junior Assistant Floor Manager to support front-of-house operations at a luxury wine estate. This role offers exposure to high-end hospitality and guest experiences in a prestigious setting.

You will assist the Floor Manager, oversee guest service across dining and events, handle reservations, ensure health and safety compliance, and help train junior staff while maintaining high service standards.