FOH Manager (2-Venue Opening) | Wine & Guest Experience Lead

HotelJobs

Stellenbosch

On-site

ZAR 279,000 - 335,000

Full time

14 days+
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Job summary

HotelJobs is seeking an experienced Front of House Manager for a Stellenbosch wine estate restaurant group. This opening-team role will shape culture, systems and service standards across two venues with both fine-dining and casual neighbourhood settings.

You will recruit, train and develop a high-performing FOH team, own the guest journey from reservations to farewells, and lead the beverage program with wine knowledge. Flexibility for evenings and weekends is required.

Qualifications

  • 3–5 years of front of house experience with supervisory or management responsibility.
  • Proven ability to recruit, train, develop and performance-manage a team.

Responsibilities

  • Recruit and onboard the front of house team for two venues from scratch.
  • Own the guest journey across both venues: reservations, seating, service, and farewell.
  • Oversee beverage programme, wine and whisky/whiskey knowledge, stock counts and ordering.
  • Coordinate daily operations: opening/closing, POS accuracy, payroll inputs, SOPs.
  • Liaise with estate stakeholders and suppliers; report on covers, spend and feedback.

Skills

Front of House Management
Staff Recruitment
Wine knowledge
POS systems

Tools

POS system
Reservations system
Cash handling

Job description

HotelJobs is seeking an experienced Front of House Manager for a Stellenbosch wine estate restaurant group. This opening-team role will shape culture, systems and service standards across two venues with both fine-dining and casual neighbourhood settings.

You will recruit, train and develop a high-performing FOH team, own the guest journey from reservations to farewells, and lead the beverage program with wine knowledge. Flexibility for evenings and weekends is required.

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