Restaurant Manager - Stellenbosch

Wine Co.; Stellenbosch; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Wine Co. in Stellenbosch is seeking a seasoned Restaurant Manager to lead day-to-day operations of a luxury dining venue, ensuring exceptional guest service and flawless execution.

You will direct front-of-house teams, manage rosters and budgets, oversee wine service and staff training, and uphold the highest standards of presentation and safety. The role requires evident leadership, a passion for wine, strong financial acumen, and the ability to work weekends and holidays.

Qualifications

• Minimum 5 years' experience as a Restaurant Manager within luxury hospitality.
• Proven leadership experience in premium, high-volume operations.
• Strong knowledge of food, beverage and wine; WSET or similar qualification advantageous.
• Sound financial acumen including budgeting, stock control and reporting.
• Experience with restaurant POS systems and Microsoft Office.
• Excellent leadership, communication and interpersonal skills.
• Highly organised with strong attention to detail and a passion for delivering exceptional guest experiences.
• Professional, well-presented and commercially minded.

Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring exceptional guest service and operational efficiency.
• Lead, motivate, train and develop the front-of-house team, fostering a high-performance culture.
• Manage staffing, rosters, performance, recruitment and employee development.
• Drive revenue, profitability and average guest spend while monitoring labour, stock and operating costs.
• Oversee restaurant cash-ups, reporting, stock control and ordering.
• Maintain exceptional food, beverage and wine service standards, including staff training and guest wine recommendations.
• Professionally manage guest feedback and resolve complaints to ensure an outstanding guest experience.
• Ensure compliance with company standards, health and safety regulations, hygiene requirements and operational procedures.
• Maintain the restaurant, equipment and guest areas to the highest presentation standards.

Skills

Leadership

Communication

Interpersonal skills

Organisation

Attention to detail

Guest experience focus

Commercial acumen

Education

WSET or similar qualification

Tools

POS systems

Microsoft Office

Job description

Key Responsibilities

• Oversee the day-to-day operations of the restaurant, ensuring exceptional guest service and operational efficiency.
• Lead, motivate, train and develop the front-of-house team, fostering a high-performance culture.
• Manage staffing, rosters, performance, recruitment and employee development.
• Drive revenue, profitability and average guest spend while monitoring labour, stock and operating costs.
• Oversee restaurant cash-ups, reporting, stock control and ordering.
• Maintain exceptional food, beverage and wine service standards, including staff training and guest wine recommendations.
• Professionally manage guest feedback and resolve complaints to ensure an outstanding guest experience.
• Ensure compliance with company standards, health and safety regulations, hygiene requirements and operational procedures.
• Maintain the restaurant, equipment and guest areas to the highest presentation standards.

Criteria

• Minimum 5 years\' experience as a Restaurant Manager within a luxury restaurant, boutique hotel, wine estate or fine dining environment.
• Proven leadership experience managing a premium, high-volume hospitality operation.
• Strong knowledge of food, beverage and wine; WSET or similar qualification advantageous.
• Sound financial acumen, including budgeting, stock control, labour management and reporting.
• Experience with restaurant POS systems and Microsoft Office.
• Excellent leadership, communication and interpersonal skills.
• Highly organised with strong attention to detail and a passion for delivering exceptional guest experiences.
• Professional, well-presented and commercially minded.
• Ability to work weekends, evenings and public holidays as operationally required.
• Valid driver\'s licence and own transport preferred.