Asset Manager

The Arch Company; England; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Benefits package

DEI initiatives

Job summary

The Arch Company in London is seeking an experienced Asset Manager to take ownership of a substantial East London portfolio and shape short, medium, and long‑term asset management strategies across a diverse mixed‑use commercial estate. The successful candidate will have a proven track record of identifying value‑enhancing opportunities and collaborating with colleagues to deliver impactful results.

You will monitor rent roll, ERVs, occupancy, and other performance indicators, coordinate

Qualifications

• Experience in commercial real estate asset management.
• Strong written and verbal communication skills.
• Ability to travel across the UK and work with multiple stakeholders.
• Understanding of leases, rent reviews, and arrears management.

Responsibilities

• Develop and implement short, medium and long-term estate strategies.
• Monitor metrics: rent roll, ERVs, occupancy and performance indicators.
• Coordinate BAU activities and tenant relationship management.
• Collaborate with Finance to resolve arrears and optimize cash flow.
• Oversee lifecycle of properties and re-leasing activities.
• Support acquisitions, disposals, and large transactions with insights.
• Engage with external valuers and local BIDs as needed.
• Represent the company to stakeholders and ensure governance.

Skills

Customer-facing experience

Excellent communication

Data-driven decision making

Analytical skills

Independent & collaborative

Education

MRICS qualification

Job description

Description

This is an exciting opportunity for an experienced Asset Manager to join The Arch Company. You will take ownership of a substantial East London portfolio and play a key role in shaping and delivering short, medium, and long‑term asset management strategies across a diverse mixed‑use commercial estate. The successful candidate will bring a proven track record of identifying value‑enhancing opportunities and working collaboratively with colleagues to deliver impactful results.

Key Accountabilities

• Collaborate with the Heads of Asset Management to develop and implement the short, medium, and long-term strategies for the estate
• Take ownership of all estate metrics, including rent roll, ERVs (Estimated Rental Values), occupancy rates, and other relevant performance indicators
• Coordinate and drive business-as-usual activities across the estate, ensuring efficient and effective operations
• Manage and nurture key customer relationships to maximise growth opportunities and tenant satisfaction
• Collaborate with the Finance/Credit Control team to develop strategies for resolving significant customer arrears
• Manage the life cycle process of properties so they come back to the market in a timely manor
• Identify and implement value-added initiatives beyond routine operations, such as lease regears, surrenders and re-lettings, ad-hoc transactions, and terminations
• Work closely with the leasing team on larger and more complex transactions involving capital expenditures and planning, as necessary
• Assist the acquisition and disposal teams as required, providing valuable insights and recommendations
• Liaise with external valuers when necessary to ensure accurate and up-to-date property valuations
• Represent The Arch Company in local Business Improvement Districts (BIDs) and other stakeholder groups.
• Take on any other related responsibilities necessary to deliver the objectives as the role evolves over time
• High level of attention to detail, strong commercial acumen and keen eye to problem solve.
• Demonstratable experience if adding value to a multi-let property assets and an understanding of the different facets of asset management.
• Work with the property management team, to ensure successful delivery of the day to day management including arrears.

Skills, Knowledge and Experience

• Previous experience in a customer-facing role within commercial real estate
• Ability to travel across the UK
• Excellent written and verbal communication skills
• Comfortable utilising a data-driven approach to decision making. Leveraging key metrics to assess asset performance and identify value-add opportunities
• Strong analytical skills
• Ability to work independently and collaboratively within a team framework
• Thorough understanding of commercial leases, in particular landlord and tenant legislation
• Experience undertaking typical asset management responsibilities – lease regears, surrenders, transactions, terminations etc
• Comfortable at presenting in front of senior/exec level colleagues and stakeholders
• MRICS qualified (preferred but not essential)

Equality, Diversity & Inclusion

At The Arch Company, we are on a mission to make our workplace as welcoming and inclusive as possible. We believe that our differences make us stronger, and we are committed to providing everyone with a fair chance of success, no matter where they come from or who they are.

We take pride in celebrating what makes each of us unique. When you join our team, you are not just getting a job; you are becoming part of our friendly and open-minded team, with a key role to play in creating a more inclusive and diverse future.

The Arch Company is an equal opportunity employer, so if you are excited to be part of a company that champions diversity and inclusion, we invite you to explore our job opportunities.

For more information on Benefits, DE&I and open Vacancies, please visit our careers page: Careers | The Arch Company

The Arch Company offers more commercial space for small and medium-sized businesses to rent than any other provider in the UK, supporting thousands of business owners who play a vital role in the UK economy. Established in 2019, our spaces are deeply connected to the rich history and heritage of the railway. Our portfolio spans 24.8 million sq. ft. and includes 5,300 properties, such as railway arches, former station buildings, and parcels of land, many situated in prime urban locations.

Our mission is to create environments where businesses can thrive. As a values-led company, we are dedicated to accountability, making a positive impact, fostering strong business practices, and unlocking potential. We play a crucial role in local economies by supporting job creation and driving economic growth. Backed by our shareholder, Blackstone Property Partners, we have ambitious plans to invest £200 million to revitalize 1,000 previously empty and derelict spaces by 2030 as part of our 'Project 1000' initiative.

Through our ESG Strategy we are committed to fostering a diverse, inclusive, and equitable workplace. We are a member of Real Estate Balance, who help us benchmark ourselves within the industry, and we have a staff DE&I Board to champion DE&I in the company. We are open to flexible working arrangements and offer a comprehensive benefits package, as outlined above.

We believe that our differences make us stronger, and we're committed to providing everyone with a fair chance at success, no matter where they come from or who they are. If you're excited to be part of a company that champions diversity and inclusion but don’t meet every requirement in the job description, we still encourage you to apply. You might be the perfect fit for this role or for other opportunities within our organization.