Area Manager (Cape Town)

The Recruitment Pig; Wes-Kaap; On-site; ZAR 420,000 - 660,000; Full time

Job summary

The Recruitment Pig is seeking a multi-unit store leader to guide four stores in the Western Cape. You will drive daily operations, coach supervisors, and ensure top-tier service standards across all locations.

You will travel between stores to monitor performance, mentor teams, and help meet monthly targets while safeguarding health, safety, and stock controls. This role offers growth and strong head-office support.

Qualifications

• Experience managing a coffee store or busy restaurant.
• Willingness to travel between locations.
• Knowledge of retail performance metrics and stock control.
• Ability to lead and motivate small teams.
• Strong problem-solving skills for daily operations.

Responsibilities

• Visit four stores to guide operations and ensure standards.
• Monitor performance and help teams hit monthly targets.
• Control costs and manage food and beverage stock.
• Enforce health, safety and operating standards.
• Coach staff to deliver excellent customer service.
• Handle customer feedback to protect brand image.
• Coordinate scheduling and shifts with team leaders.

Skills

Store management

Team leadership

Travel willingness

Customer service

Problem solving

Job description

Your Role

This position offers a wonderful opportunity to step into a multi-unit management role and advance your career. You will lead and support store teams to ensure smooth daily operations and top-notch service standards. With a stable business behind you, you will enjoy great learning opportunities and excellent backup from head office. Your expertise will directly help store supervisors grow their skills and hit their performance targets.

Job Description

• Perform regular physical site visits to guide and check up on the four stores.
• Monitor store-level performance criteria and help teams hit their monthly targets.
• Help store managers control costs and manage food and beverage stock levels.
• Enforce strict health, safety, and operational standards across all locations.
• Teach and mentor staff to deliver excellent customer service every day.
• Handle customer feedback to maintain a highly respected brand image.
• Coordinate with team leaders to ensure efficient staff scheduling and smooth shifts.

What You Need to Apply

• Proven experience managing a coffee store and/or a busy restaurant.
• A strong willingness to travel physically between different store locations.
• Practical knowledge of tracking basic retail performance criteria and hospitality stock.
• A positive attitude and the ability to lead and motivate young team members.
• Excellent problem-solving skills to help teams overcome daily operational challenges.