Area Manager

Bidvest Protea Coin; Durban; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Bidvest Protea Coin is seeking a security professional in Durban to lead risk assessments, client relations, and operations. The role emphasizes discipline, safety, and quality systems along with after-hours standby management; clear priority on compliance and security best practices.

Required are PSIRA Grade A, Regulation 21 advantage, and managerial experience. Proficiency in MS Office and strong communication across levels are essential, with a valid driver’s license and bilingual

Qualifications

• PSIRA Grade A certification is required and a valid Regulation 21 is advantageous.
• Experience in a managerial or similar position is preferred.
• Knowledge of risk management, business impact analysis, and security controls.

Responsibilities

• Security advice to clients and threat and risk assessments.
• Client liaison and professional client relationship management.
• Manpower and equipment management and rostering.
• Completion of daily, weekly and monthly reports.
• Handle client complaints and ensure contractual requirements are met.
• Maintain ISO 9001 quality system and health and safety management.
• Initiate and chair disciplinary hearings as required.
• Oversee training, shift changes, and standby management after hours.
• Attend meetings and assist urgent matters on rest days.
• Demonstrate knowledge of good security practice for physical and logical security.

Skills

PSIRA Grade A

Firearm competency

Regulation 21 certificate

Handgun, shotgun & rifle training

Managerial experience

Risk management knowledge

Access control knowledge

Public liaison skills

MS Office proficiency

Bilingual (English & SA language)

First aid & fire-fighting training

Driver’s license

Tools

Access control systems

Surveillance equipment

Job description

The suitable candidate’s main responsibilities and duties include, but are not limited to the following:

• Security advice to clients;
• Threat and Risk assessments;
• Client liaison and professional client relationship;
• Manpower management, equipment management and rostering;
• Completion of daily, weekly and monthly reports;
• Effectively dealing with and managing client complaints;
• Ensure contractual requirements are met at all times;
• Ensure compliance to the Company’s disciplinary code;
• Maintenance of the ISO 9001 quality system;
• Initiating and chairing disciplinary hearings;
• Health and Safety Management;
• Ensuring Security Officers problems that are reported are solved;
• Ensure that all company SOP’s are followed;
• Ensure training takes place as and when required;
• After hour visits and assisting with shift changes as a standby manager;
• Must be able to attend meetings and take calls to assist with matters of urgency even on rest days;
• Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality;

Preferred qualifications/attributes/skills:

• PSIRA certification – Grade A;
• Firearm competency and a valid regulation 21 certificate is an advantage;
• Handgun, Shotgun and Rifle trained is an advantage
• Relevant experience in a managerial or similar position
• Knowledge of methods and techniques for risk management, business impact analysis, counter measures and contingency arrangements relating to the serious disruption of IT services;
• Knowledge of tools or systems which provide access security control (i.e. prevents unauthorized system access);
• Must be confident in dealing with the public;
• First aid and fire-fighting training will be advantageous;
• Bilingual (English and any other South African language);
• Computer literate and knowledge of MS office;
• The ability to communicate and present at all levels and work under pressure;
• Willing to undergo polygraphs tests; Clean disciplinary, criminal and credit record;
• Driver’s License and own reliable transport;