Aquatics Centre Manager

Placements24; Gqeberha; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Life insurance

Retirement fund

Annual leave

Job summary

Placements24 seeks an Aquatics Centre Manager to lead operations of a premier aquatic facility in Port Elizabeth. You will ensure safe, high‑quality experiences for casual swimmers, families, competitive clubs, and patrons, while overseeing staffing, programs, and maintenance.

The role emphasizes strong leadership, health and safety compliance, budget management, and community engagement to grow memberships and deliver excellent customer service.

Qualifications

• Bachelor's degree required and five+ years of management experience in aquatic facilities.
• Strong knowledge of pool operations, water safety, and industry standards.
• Certification in Pool Operations (e.g., CPO) and First Aid/CPR required.

Responsibilities

• Oversee day-to-day operations of the aquatics centre.
• Develop and monitor a wide range of aquatic programs and club support.
• Recruit, train, schedule, and supervise lifeguards, instructors, and admin staff.
• Ensure health, safety, and emergency protocols are strictly followed.
• Manage budget, revenue, expenses, and financial reporting.
• Oversee maintenance of facilities and equipment to ensure peak condition.
• Promote membership and participate in community outreach.
• Build partnerships with clubs and user groups.
• Stay updated on industry trends and compliance.

Skills

Leadership

Staff management

Budgeting

Customer service

Program development

Education

Bachelor's degree in Recreation Management

Job description

About the Role

Our client, a premier sports and recreation facility, is seeking a dynamic and experienced Aquatics Centre Manager to oversee all operations of their state-of-the-art aquatic facilities in Port Elizabeth . This leadership role is responsible for ensuring a safe, high-quality, and engaging experience for all patrons, from casual swimmers and families to competitive swimmers and various aquatic sports clubs. The Manager will oversee staffing, program development, facility maintenance, and adherence to all health and safety regulations. You will play a key role in driving membership, developing innovative aquatic programs, and fostering a positive environment for both staff and visitors. The ideal candidate will have a strong background in aquatics management, excellent leadership skills, and a passion for promoting health, fitness, and water safety within the Port Elizabeth community. This is an excellent opportunity to manage a vital community asset and contribute to the active lifestyle of the region.

Key Responsibilities

• Manage the day-to-day operations of the aquatics centre, ensuring smooth and efficient service delivery.
• Develop, implement, and monitor a wide range of aquatic programs, including swimming lessons, fitness classes, and competitive club support.
• Recruit, train, schedule, and supervise aquatics staff, including lifeguards, instructors, and administrative personnel.
• Ensure strict adherence to all health, safety, and emergency protocols, maintaining a safe environment for all patrons in Port Elizabeth .
• Manage the aquatics centre budget, including revenue generation, expense control, and financial reporting.
• Oversee the maintenance and upkeep of all aquatic facilities and equipment, ensuring they are in excellent working condition.
• Promote the aquatics centre to the local community, driving membership sales and program participation.
• Foster positive relationships with user groups, clubs, and stakeholders.
• Stay updated on industry best practices, trends, and relevant legislation affecting aquatic facilities.
• Implement customer service standards to ensure high levels of patron satisfaction.

Requirements

• Bachelor’s degree in Recreation Management, Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in managing aquatic facilities or similar leisure/sports operations.
• Strong knowledge of pool operations, water chemistry, and aquatic safety standards.
• Certification in Pool Operations (e.g., CPO) and current First Aid/CPR certifications are required.
• Proven leadership and team management skills, with the ability to motivate staff.
• Excellent communication, interpersonal, and customer service skills.
• Experience in budget management and financial planning.
• Demonstrated ability to develop and manage successful aquatic programs.
• Understanding of the local community and sports scene in Port Elizabeth .
• Flexibility to work varied shifts, including evenings, weekends, and public holidays.

Benefits

Our client offers a competitive salary commensurate with experience, along with a comprehensive benefits package including medical aid, life insurance, and a retirement fund. Generous annual leave is provided, along with opportunities for ongoing professional development and certifications. Access to the facility's amenities and potential for discounts on programs are available. The role provides a dynamic work environment in Port Elizabeth , focused on community well-being and active living.