About the Role
Our client, a leading provider of recreational facilities in the Rustenburg area, is seeking an experienced and dynamic Aquatic Center Manager to oversee all operations of their state-of-the-art aquatic facility. This pivotal role involves ensuring the highest standards of safety, cleanliness, customer service, and program delivery. You will be responsible for managing a team of lifeguards, swim instructors, and maintenance staff, fostering a positive and efficient work environment. The ideal candidate will possess strong leadership skills, a deep understanding of pool operations and aquatic programming, and a commitment to excellence. This position offers a blend of strategic oversight and hands-on management, with opportunities to implement innovative programs and enhance the patron experience within this vibrant community hub.
Key Responsibilities
- Manage daily operations of the aquatic center, including pool maintenance, water quality control, and safety procedures.
- Supervise, train, and schedule aquatic staff, including lifeguards and swim instructors.
- Develop, implement, and promote a variety of aquatic programs, such as swim lessons, water aerobics, and competitive swim teams.
- Ensure compliance with all local, provincial, and national health and safety regulations.
- Manage the aquatic center budget, including revenue generation, expense control, and financial reporting.
- Oversee the maintenance and repair of all aquatic facility equipment and infrastructure.
- Develop and implement emergency action plans and conduct regular safety drills.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with other departments to coordinate events and facility usage.
- Maintain accurate records of attendance, program participation, and incident reports.
Requirements
- Proven experience in aquatic facility management, with a strong understanding of pool operations and safety protocols.
- Current Lifeguard certification and Water Safety Instructor (WSI) certification are essential.
- A degree in Recreation Management, Sports Management, or a related field is preferred.
- Demonstrated leadership and team management skills.
- Excellent communication, problem-solving, and decision-making abilities.
- Proficiency in budget management and financial reporting.
- Knowledge of aquatic programming and event management.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong commitment to customer service and promoting a safe, inclusive environment.
- Experience with facility maintenance and repair coordination.
Benefits
- This role offers a competitive annual salary and the flexibility of a hybrid work model, allowing for both on-site leadership and remote strategic planning.
- comprehensive medical aid
- a generous leave allowance
- opportunities for professional development and certification
- You will have the opportunity to lead a dedicated team and make a significant impact on the community's health and well-being through exceptional aquatic services.