Application Engineer - Witbank/ Phaloborwa

Pump and abrasion Technologies; eMalahleni; Hybrid; ZAR 300,000 - 420,000; Full time

Job summary

Pump and Abrasion Technologies offers a challenging Technical Sales support role, combining engineering analysis with customer-facing responsibilities. You will work from our Centurion head office and travel to client sites, providing pump-system solutions and technical guidance.

The role emphasizes delivering accurate technical reports, proposals, and support across varied projects, with a focus on quality and timely delivery.

Qualifications

• Strong mechanical or process engineering ability.
• Attention to detail and ability to handle multiple tasks.
• Excellent written and verbal communication in technical contexts.

Responsibilities

• Assist in selecting and specifying pumps to meet customer needs.
• Compile technical reports and proposals.
• Guide customers on a technical basis to the appropriate product.
• Provide first-line technical support and consulting for pump applications.
• On-site assistance with installation of products.
• Perform system analysis and fault finding on-site and report root causes.
• Assist Sales in presenting proposed solutions to clients.
• Meet or exceed Customer Support quality assurance standards consistently.

Skills

Mechanical/Process engineering

Attention to detail

Multitasking

Documentation & filing

Technical communication

Self-starter

Education

B.Eng or BSc.Eng in Mechanical or Process Engineering

Tools

MS Word

MS Excel

Job description

Pump and Abrasion Technologies (PABT) is a global leader in the design, manufacturing, and assembly of heavy-duty slurry pumps. Our culture is deeply rooted in an entrepreneurial spirit and a "do whatever it takes" mindset.

You will be joining the Technical Sales department, whose main focus is to support our Sales representatives with all technical aspects regarding our products.

Our Head Office in Centurion will be the base where you work from together with traveling to client sites and back. Traveling usually occurs over a 3-4 day period where company transport is provided.

You will be responsible for all technical-related aspects of your area in a fast-growing and ever-expanding company. You will be challenged to provide pump system-related solutions in the form of a proposal based on a variety of variables and requirements.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in selecting and specifying pumps to best meet the customer’s needs.
• Compile technical reports and proposals.
• Guides customers on a technical basis to the appropriate product.
• Provides first-line technical support and consulting for pump applications.
• On-site assistance with installation of products.
• Do system analysis and fault finding on-site and compile reports with the necessary solutions and root cause analysis.
• Assist Sales representatives in presenting proposed solutions to clients.
• Required to meet or exceed Customer Support quality assurance standards on a consistent basis.

REQUIREMENTS FOR THE ROLE:

• Must display a strong mechanical and or process engineering ability.
• Attention to detail
• Ability to manage multiple tasks in a fast-paced environment.
• Displays the ability to organize and maintain various files and sheets.
• Excellent experience with computers and software, especially MS Word and Excel.
• Capable of communicating to a technical or non-technical audience.
• Strong written and verbal communication skills.
• Requires an energetic and driven employee that is a self-starter and can take ownership of all technical related aspects of his area

EDUCATION AND EXPERIENCE:

• B.Eng or BSc.Eng degree in Mechanical or Process Engineering
• 0-2 years of working experience
• Pump-related experience will be advantageous