Appliance Installation & Service Technician

Placements24; Mossel Bay; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Company-provided service vehicle

Necessary tools

Ongoing training

Paid annual leave

Uniform provided

Supportive team environment

Job summary

Placements24 in Mossel Bay, Western Cape, is seeking an Appliance Installation & Service Technician to install, service and repair a range of domestic appliances. You will diagnose issues, perform repairs, and ensure installations meet safety and quality standards while delivering excellent customer service.

You'll work with various appliance brands, maintain accurate service records, and keep the service vehicle stocked with tools and parts.

Qualifications

• Experience in appliance repair and installation is essential.
• Ability to work with a wide range of domestic appliances (refrigerators, washers, dryers, ovens, microwaves).
• Understanding of electrical, plumbing and gas systems relevant to appliance operation.
• Strong diagnostic and problem-solving skills.
• Ability to read technical manuals and schematics.
• Excellent customer service and communication skills.
• Valid driver’s license and clean driving record.
• Reliable and punctual with a strong sense of responsibility.
• Ability to work independently and manage time effectively.
• Must be located in or able to commute to Mossel Bay, Western Cape.

Responsibilities

• Perform professional installation of new domestic appliances, ensuring proper connections and functionality.
• Diagnose and troubleshoot issues with malfunctioning appliances (refrigeration, laundry, cooking, dishwashing).
• Conduct repairs, including replacing faulty components and performing maintenance checks.
• Perform routine servicing and preventive maintenance on appliances.
• Educate customers on proper use and maintenance of their appliances.
• Maintain accurate records of service calls, repairs performed and parts used.
• Manage inventory of spare parts and tools and keep the service vehicle stocked.
• Adhere to safety guidelines and installation standards.
• Provide excellent customer service and address inquiries professionally.
• Report recurring issues or defects to management for feedback.

Skills

Appliance installation

Diagnostics

Customer service

Communication

Job description

About the Role Our client, a reputable provider of home appliances and related services, is seeking a skilled Appliance Installation & Service Technician to serve the Mossel Bay, Western Cape region. This role is crucial for ensuring customer satisfaction by providing expert installation, maintenance, and repair services for a wide range of household appliances. The ideal candidate will possess excellent technical skills, a strong work ethic, and a commitment to delivering high-quality service. You will be the face of our client to many customers, ensuring their appliances are installed correctly and running efficiently. We are looking for a reliable, customer-focused individual who can diagnose issues accurately and perform repairs effectively. This is a great opportunity for a hands‑on technician to build a stable career in a growing sector, working with various appliance brands and models. Join our client in Mossel Bay and contribute to providing essential services to the local community.

Key Responsibilities

• Perform professional installation of new domestic appliances, ensuring proper connections and functionality.
• Diagnose and troubleshoot technical issues with malfunctioning appliances, including refrigeration, laundry, cooking, and dishwashing units.
• Conduct repairs, including replacing faulty components, adjusting settings, and performing necessary maintenance.
• Perform routine servicing and preventive maintenance checks on appliances.
• Educate customers on the proper use and maintenance of their appliances.
• Maintain accurate records of service calls, repairs performed, and parts used.
• Manage inventory of spare parts and tools, ensuring the service vehicle is adequately stocked.
• Adhere strictly to safety guidelines and installation standards.
• Provide excellent customer service, addressing inquiries and concerns professionally.
• Report any recurring issues or product defects to management for feedback.

Requirements

• Previous experience in appliance repair and installation is essential.
• Proficiency in working with various types of domestic appliances (e.g., refrigerators, washing machines, dryers, ovens, microwaves).
• Understanding of electrical, plumbing, and gas systems relevant to appliance operation.
• Strong diagnostic and problem-solving skills.
• Ability to interpret technical manuals and schematics.
• Excellent customer service and communication skills.
• Must possess a valid driver's license and a clean driving record.
• Reliable and punctual with a strong sense of responsibility.
• Ability to work independently and manage time effectively.
• Must be located in or able to commute easily to Mossel Bay, Western Cape .

Benefits

• Competitive wage structure.
• Company-provided service vehicle and necessary tools.
• Ongoing training on new appliance models and technologies.
• Paid annual leave.
• Opportunities for career advancement.
• Work with a respected company in the service industry.
• Uniform provided.
• Supportive team environment.