About the Role
Our client, a leading supplier of commercial kitchen and laundry equipment, is seeking an experienced Commercial Appliance Installation & Service Technician to join their growing team serving the Pretoria, Gauteng region. This role is crucial for ensuring seamless installation and reliable performance of high-value equipment for businesses across various sectors. The successful candidate will be responsible for delivering expert installation services, conducting thorough diagnostic checks, and performing efficient repairs on a wide range of commercial appliances. This position requires a strong technical background, exceptional problem-solving skills, and a commitment to providing outstanding customer service. You will be the face of our client to their business customers, ensuring their essential equipment operates flawlessly, thereby supporting their day-to-day operations. The role demands meticulous attention to detail and a proactive approach to maintenance and troubleshooting, making it ideal for a self-driven individual.
Key Responsibilities
- Install, connect, and commission a variety of commercial appliances, including ovens, refrigerators, dishwashers, and laundry machines, according to manufacturer guidelines and safety standards.
- Perform routine preventative maintenance and servicing on commercial appliances to ensure optimal performance and longevity.
- Diagnose and troubleshoot mechanical, electrical, and operational issues with commercial appliances.
- Repair or replace faulty components, ensuring all repairs are completed to a high standard.
- Conduct post-installation inspections and provide client training on basic operation and maintenance.
- Maintain accurate records of all service calls, installations, repairs, parts used, and time spent.
- Respond to client inquiries and service requests in a timely and professional manner.
- Adhere to all safety regulations and company policies during installation and service activities.
- Collaborate with the dispatch team to manage schedules and optimize service routes.
- Provide feedback to management regarding product performance and recurring issues.
Requirements
- A technical qualification in Electrical, Mechanical Engineering, Appliance Repair, or a related field.
- Minimum of 3 years of proven experience in installing and servicing commercial appliances.
- Strong understanding of electrical, gas, and plumbing systems relevant to commercial appliances.
- Proficiency in using diagnostic tools and equipment for troubleshooting.
- Ability to read and interpret technical manuals, schematics, and installation diagrams.
- Excellent problem-solving and diagnostic skills.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively.
- Must be able to travel within the Pretoria area and surrounding regions as needed.
- A valid driver's license and a clean driving record are essential.
- Familiarity with different brands and types of commercial equipment is a plus.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive medical and dental insurance.
- Paid vacation and sick leave.
- Company-provided vehicle for work purposes.
- Ongoing training and professional development opportunities.
- A supportive team environment.
- Opportunity to work with a diverse range of commercial clients.
- Provision of necessary tools and safety equipment.