Appliance Repair Technician - Major Appliances

Placements24; Benoni; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Base salary + performance incentives

Medical insurance

Retirement savings plan

Manufacturer-specific training

Company vehicle and tools

Job summary

Placements24 is seeking an experienced Appliance Repair Technician to serve Benoni and surrounding areas in Gauteng. The role combines field service with occasional workshop-based work, requiring diagnosis and repair of refrigerators, washers, dryers, ovens, and dishwashers.

The ideal candidate has strong troubleshooting skills, solid mechanical and electrical aptitude, and can read manuals and schematics. A valid driver's license and ability to lift heavy appliances are essential.

Qualifications

• Proven experience as an Appliance Repair Technician.
• Strong understanding of major appliance systems (refrigeration, electrical, gas, plumbing).
• Ability to read technical manuals and schematics.

Responsibilities

• Diagnose and repair appliances such as refrigerators, washers, dryers, ovens, and dishwashers.
• Perform routine maintenance and servicing for optimal performance.
• Identify faulty parts and order replacements; manage inventory.
• Test repaired appliances for proper operation and safety.
• Explain repair processes and costs clearly to customers.
• Maintain service records using company software.

Skills

Appliance repair

Troubleshooting

Electrical aptitude

Mechanical aptitude

Reading schematics

Driver's license

Education

Trade school or apprenticeship

Tools

Diagnostic tools

Job description

About the Role Our client, a reputable home appliance service provider, is seeking an experienced Appliance Repair Technician to join their team serving the Benoni, Gauteng, ZA area. This role is crucial for diagnosing and repairing a wide range of major home appliances, including refrigerators, washing machines, dryers, ovens, and dishwashers. The ideal candidate will possess excellent troubleshooting skills, a strong understanding of mechanical and electrical components, and a commitment to providing outstanding customer service. This position offers a blend of field service and potential workshop-based work, offering flexibility and variety. You will be responsible for ensuring customer satisfaction by performing timely and effective repairs. We pride ourselves on our efficient service and technical expertise, and we need a technician who can uphold these standards. The role requires an individual who is adept at working with various brands and models.

Key Responsibilities

• Diagnose and repair common and complex issues in major home appliances such as refrigerators, freezers, washers, dryers, ovens, cooktops, and dishwashers.
• Perform routine maintenance and servicing on appliances to ensure optimal performance and longevity.
• Identify faulty parts and order replacements, managing inventory as needed.
• Test repaired appliances to ensure they are functioning correctly and safely.
• Provide clear explanations to customers regarding the nature of the problem, the repair process, and any associated costs.
• Maintain accurate records of services performed, parts used, and time spent using company software.
• Adhere strictly to safety protocols and company guidelines during all service calls.
• Keep the company vehicle and tools clean and in good working order.
• Stay updated on new appliance technologies and repair techniques through ongoing training.
• Respond to service requests efficiently and professionally.

Requirements

• Proven experience as an Appliance Repair Technician, with a strong understanding of major appliance systems (refrigeration, electrical, gas, plumbing).
• Proficiency in diagnosing and repairing a variety of brands and models.
• Ability to read technical manuals and schematics.
• Excellent troubleshooting and problem-solving skills.
• Strong mechanical and electrical aptitude.
• Good customer service and communication skills.
• Ability to work independently and manage a service schedule effectively.
• Valid driver's license and a clean driving record.
• Physical ability to lift heavy appliances and work in various household environments.
• Completion of a relevant trade school program or apprenticeship is highly desirable.

Benefits

• Our client offers a competitive compensation package, including a base salary plus performance incentives based on completed jobs.
• Employees are provided with comprehensive medical insurance and a retirement savings plan.
• Opportunities for professional development and manufacturer-specific training are available.
• This role is based in Benoni, Gauteng, ZA , with a hybrid work arrangement involving field service and occasional return-to-base duties.
• A company-provided service vehicle and necessary tools are included.
• The work environment is supportive, with a focus on teamwork and customer satisfaction.