Appliance Installation & Repair Technician

Placements24; Mossel Bay; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Bonuses

Company vehicle

Tools provided

Company phone

Career development

Job summary

Placements24 is seeking a skilled Appliance Installation & Repair Technician to serve Mossel Bay, Western Cape. You will install new appliances, diagnose faults, and perform repairs with a strong focus on customer satisfaction.

The role requires hands-on work, independence, and meticulous attention to detail, with a service-vehicle provided and opportunities for professional development in a reputable local company.

Qualifications

• Proven experience as Appliance Installation & Repair Technician or in a similar role.
• Strong knowledge of installation and repair for major domestic appliances.
• Proficiency in diagnosing mechanical, electrical, and electronic faults in appliances.
• Ability to read service manuals and diagrams.

Responsibilities

• Install new domestic appliances (refrigerators, washing machines, dryers, ovens, dishwashers) per manufacturer guidelines.
• Diagnose and repair appliance faults, perform component replacements as needed.
• Conduct pre-installation checks on customer premises for suitability.
• Perform routine maintenance and servicing on various appliance types.
• Educate customers on proper appliance use and maintenance to prevent issues.
• Maintain accurate records of service calls, parts used, and time taken.
• Manage inventory of parts and tools in the service vehicle.
• Adhere to safety regulations and company policies on site.
• Respond promptly to customer service requests in the Mossel Bay region.
• Ensure customer satisfaction through high-quality workmanship and communication.

Job description

About the Role

Our client is seeking a skilled and customer-oriented Appliance Installation & Repair Technician to serve the Mossel Bay, Western Cape area. This role is vital for ensuring our clients' home appliances are installed correctly and function optimally. You will be responsible for the safe and efficient installation of new appliances and the diagnosis and repair of malfunctioning units. The ideal candidate possesses strong technical skills across various appliance types, excellent problem-solving abilities, and a commitment to providing outstanding customer service. This position requires a hands-on approach, meticulous attention to detail, and the ability to work independently in a field service capacity. You'll be a key representative of our client in the Mossel Bay community.

Key Responsibilities

• Install new domestic appliances (e.g., refrigerators, washing machines, dryers, ovens, dishwashers) according to manufacturer guidelines and safety standards.
• Diagnose and repair a wide range of appliance issues, identifying faults and performing necessary repairs or component replacements.
• Conduct pre-installation checks of customer premises to ensure suitability for appliance installation.
• Perform routine maintenance and servicing on various appliance types.
• Educate customers on proper appliance usage and maintenance to prevent future issues.
• Maintain accurate records of all service calls, including work performed, parts used, and time taken.
• Manage inventory of parts and tools in your service vehicle.
• Adhere to all safety regulations and company policies while on client sites.
• Respond promptly and professionally to customer service requests in the Mossel Bay region.
• Ensure customer satisfaction through high-quality workmanship and excellent communication.

Requirements

• Proven experience as an Appliance Installation & Repair Technician or in a similar role.
• Strong knowledge of the installation and repair procedures for major domestic appliances.
• Proficiency in diagnosing mechanical, electrical, and electronic faults in appliances.
• Ability to read and interpret service manuals and diagrams.
• Excellent troubleshooting and problem-solving skills.
• Strong customer service and communication skills.
• Ability to work independently and manage your schedule effectively.
• Valid driver's license and a clean driving record for travel within the Western Cape .
• Good physical condition, capable of lifting and maneuvering appliances.
• Basic understanding of plumbing and electrical connections related to appliance installation.

Benefits

Our client offers a competitive salary, performance-based bonuses, and opportunities for professional development. Technicians are provided with a fully equipped service vehicle, necessary tools, and a company mobile phone. We foster a supportive team environment and offer a clear path for career advancement within the company. This role provides the chance to work directly with customers in the scenic Mossel Bay area and contribute to a reputable service provider in the Western Cape .