Appliance Installation & Repair Technician

Placements24; Soweto; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Health insurance

Retirement benefits

Ongoing training

Job summary

Placements24 is seeking an Appliance Installation & Repair Technician to serve Soweto and surrounding areas. You will diagnose issues, repair appliances, and install new units, ensuring safety and proper operation.

The role requires travel across Gauteng, with a strong emphasis on customer service and professional workmanship. A valid driver’s license and reliable transport are essential for on-site visits.

Qualifications

• Proven experience as an Appliance Repair Technician or in a similar field.

Responsibilities

• Install new domestic appliances following manufacturer guidelines and safety standards.
• Diagnose and repair a variety of appliance malfunctions (electrical, mechanical, plumbing).
• Perform routine maintenance checks for optimal performance and longevity.
• Troubleshoot complex appliance problems and identify root causes.
• Educate customers on appliance operation, usage, and maintenance tips.
• Maintain records of service calls, repairs, and parts used via mobile app.

Skills

Customer service

Diagnose and repair

Problem solving

Driver's license

Time management

Job description

About the Role

Our client, a leading provider of home appliances and services, is seeking a dedicated Appliance Installation & Repair Technician to serve the Soweto community and surrounding areas. This role is essential for ensuring our customers receive timely and professional installation and repair services for a wide range of domestic appliances, including refrigerators, washing machines, ovens, and more. You will be responsible for diagnosing issues, performing repairs, and ensuring new appliances are installed correctly and safely. The ideal candidate is highly skilled, customer-focused, and committed to delivering excellent service. This is a hands‑on role requiring travel to customer homes within the Gauteng province.

Key Responsibilities

• Install new domestic appliances according to manufacturer guidelines and safety standards.
• Diagnose and repair a variety of appliance malfunctions, including electrical, mechanical, and plumbing issues.
• Perform routine maintenance checks on appliances to ensure optimal performance and longevity.
• Troubleshoot complex appliance problems, identifying root causes and implementing effective solutions.
• Educate customers on appliance operation, proper usage, and basic maintenance tips.
• Maintain an inventory of parts and ensure necessary supplies are available for service calls.
• Adhere to all company safety policies and procedures while working in customer homes.
• Maintain accurate records of service calls, repairs performed, and parts used via the company's mobile app or system.
• Provide exceptional customer service, ensuring customer satisfaction with all services rendered.
• Keep abreast of new appliance technologies and repair techniques.

Requirements

• Proven experience as an Appliance Repair Technician or in a similar field.
• Strong knowledge of various domestic appliance types and their common issues (refrigeration, laundry, cooking appliances).
• Proficiency in diagnosing and repairing electrical, mechanical, and gas-related faults.
• Ability to read technical manuals and diagrams.
• Excellent troubleshooting and problem-solving skills.
• Strong customer service and communication abilities.
• Must possess a valid driver's license and have a clean driving record.
• Ability to work independently and manage time effectively on the road.
• Basic understanding of plumbing and electrical systems relevant to appliance installation.
• Willingness to work flexible hours, including occasional weekends, to meet customer needs in Soweto and the wider Gauteng area.

Benefits

• Competitive salary package reflecting your skills and experience.
• Opportunity to represent a reputable brand and serve the local community.
• Company vehicle and fuel card provided for work-related travel.
• Access to ongoing training and development in appliance repair technologies.
• Health insurance and retirement benefits.
• A supportive team environment focused on customer satisfaction and employee growth.
• Be a key part of delivering essential services to households in the Gauteng region.