Appliance Repair Specialist

Placements24; Kempton Park; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Company vehicle for service calls

Overtime pay

Paid annual leave

Training and certification support

Employee discounts

Retirement fund contributions

Job summary

WhatJobs Direct is seeking a skilled Appliance Repair Specialist in Tembisa, Gauteng to diagnose, repair, and test a wide range of household and commercial appliances. You will interact with customers, explain issues clearly, and maintain records of parts used and labor time.

Ideal candidates have deep appliance repair knowledge, strong problem-solving abilities, and a customer-focused approach. A valid driver’s license and reliable vehicle are required for local travel within the area.

Qualifications

• Proven track record as an Appliance Repair Specialist or similar role.
• Knowledge of common appliance brands and models.
• Proficiency in diagnosing electrical, mechanical, and plumbing aspects of appliances.
• Familiarity with diagnostic tools and testing equipment.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage a service route.
• Valid driver’s license and reliable vehicle for travel within Tembisa, Gauteng and surrounding areas.
• Physical ability to lift and maneuver appliances.
• Technical certifications or vocational training in appliance repair are a plus.

Responsibilities

• Diagnose and troubleshoot mechanical and electrical issues with various types of appliances (e.g., refrigerators, ovens, washing machines, dryers).
• Perform timely and efficient repairs, replacing faulty parts as necessary.
• Conduct thorough testing of repaired appliances to ensure full functionality and safety.
• Provide clear explanations to customers regarding the issues found and the repairs performed.
• Maintain an organized inventory of spare parts and tools, ensuring readiness for service calls.
• Adhere to all safety regulations and company policies during service calls.
• Respond to customer inquiries and service requests professionally and courteously.
• Keep detailed records of service activities, including parts used, labor time, and customer feedback.
• Offer recommendations for appliance maintenance to customers to prevent future issues.
• Collaborate with customer service and dispatch teams to manage schedules effectively.

Skills

Appliance repair expertise

Electrical diagnostics

Customer service

Problem solving

Independent work

Route management

Education

Technical certifications in appliance repair

Tools

Diagnostic tools

Job description

About the Role Our client, WhatJobs Direct, is actively seeking a skilled and experienced Appliance Repair Specialist to join their esteemed team in Tembisa, Gauteng . This role is central to our client's commitment to providing exceptional service and support for household and commercial appliances. You will be responsible for diagnosing, troubleshooting, and repairing a wide array of appliances, ensuring customer satisfaction and operational efficiency. This position demands a high level of technical proficiency, coupled with excellent customer service skills. The ideal candidate is someone who is meticulous, reliable, and possesses a strong work ethic, ready to tackle the challenges of diverse repair scenarios within the Tembisa, Gauteng area. We are looking for a professional who takes pride in their work and contributes positively to the team's success. This is an excellent opportunity for an individual looking to advance their career in the appliance repair industry. The role involves significant client interaction, requiring clear communication and a professional demeanor at all times. Your expertise will be crucial in maintaining our client's reputation for quality service.

Key Responsibilities

• Diagnose and troubleshoot mechanical and electrical issues with various types of appliances (e.g., refrigerators, ovens, washing machines, dryers).
• Perform timely and efficient repairs, replacing faulty parts as necessary.
• Conduct thorough testing of repaired appliances to ensure full functionality and safety.
• Provide clear explanations to customers regarding the issues found and the repairs performed.
• Maintain an organized inventory of spare parts and tools, ensuring readiness for service calls.
• Adhere to all safety regulations and company policies during service calls.
• Respond to customer inquiries and service requests professionally and courteously.
• Keep detailed records of service activities, including parts used, labor time, and customer feedback.
• Offer recommendations for appliance maintenance to customers to prevent future issues.
• Collaborate with customer service and dispatch teams to manage schedules effectively.

Requirements

• Proven track record as an Appliance Repair Specialist or similar role.
• In-depth knowledge of common appliance brands and models.
• Proficiency in diagnosing and repairing electrical, mechanical, and plumbing aspects of appliances.
• Familiarity with diagnostic tools and testing equipment.
• Excellent problem-solving skills and attention to detail.
• Strong customer service and communication skills.
• Ability to work independently and manage a service route efficiently.
• Valid driver's license and a reliable vehicle are required for travel within Tembisa, Gauteng and surrounding areas.
• Physical ability to lift and maneuver appliances.
• Relevant technical certifications or vocational training in appliance repair are a plus.

Benefits

• Annual salary of ZAR, paid per annum.
• Health insurance benefits, including medical coverage.
• Paid training and certification opportunities.
• Company vehicle for service calls.
• Opportunities for overtime pay.
• Generous paid annual leave.
• A supportive team environment.
• Performance-based bonuses.
• Employee discounts on appliance purchases and services.
• Retirement fund contributions.