Appliance Installation and Repair Specialist

Placements24; George; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Comprehensive training

Support from senior technicians

Medical aid contributions

Provident fund

Hybrid work model

Paid annual leave

Paid sick leave

Career advancement opportunities

Job summary

Placements24 is recruiting an Appliance Installation and Repair Specialist to serve the George, Western Cape region. You will install, diagnose, and repair a range of domestic appliances, ensuring safety and quality on every job.

The role requires solid technical skills, a good eye for detail, and a customer-centric approach. You will manage your own schedule, document service calls, and work with a hybrid model that combines on-site visits and administrative tasks.

Qualifications

• Experience as Appliance Installation and Repair Technician or similar role.
• Strong understanding of appliance mechanics, electrical systems, and plumbing connections.
• Proficient with diagnostic tools and equipment.
• Excellent troubleshooting and problem-solving skills.
• Customer-oriented with strong communication.
• Ability to work independently and manage time.
• Valid driver's license with clean record.
• Able to lift heavy objects and work in confined spaces.
• Familiarity with different appliance brands.
• Technical certifications or vocational training in appliance repair are a plus.

Responsibilities

• Install new domestic appliances such as refrigerators, washing machines, dishwashers, ovens, and microwaves according to manufacturer guidelines and safety standards.
• Diagnose and repair a variety of appliance malfunctions, including electrical, mechanical, and plumbing issues.
• Perform routine maintenance checks and provide recommendations for optimal appliance performance.
• Ensure all installation and repair work is completed efficiently and to the highest quality standards.
• Maintain a clean and organized work area and vehicle.
• Accurately document all service calls, including parts used, labor time, and customer information.
• Communicate effectively with customers to explain service procedures and ensure their understanding and satisfaction.
• Adhere to all company safety policies and procedures.
• Manage inventory of common replacement parts in the service vehicle.
• Provide feedback to the company on common product issues and potential improvements.

Skills

Appliance installation

Repair troubleshooting

Electrical systems

Plumbing connections

Customer service

Driving license

Tools

Diagnostic tools

Job description

About the Role

Our client, a prominent retailer of home appliances, is seeking a dedicated Appliance Installation and Repair Specialist to serve the George, Western Cape region. This role is crucial for ensuring customer satisfaction by providing professional installation and timely repair services for a wide range of household appliances. The ideal candidate will possess excellent technical skills, a keen eye for detail, and a customer-centric approach. You will be the primary point of contact for many customers post-purchase, responsible for ensuring their new appliances are installed correctly and any issues are resolved efficiently. This position requires a proactive individual who can manage their schedule effectively and maintain high standards of workmanship in a dynamic environment. Join a company that values precision and customer trust in the beautiful setting of the Western Cape.

Key Responsibilities

• Install new domestic appliances such as refrigerators, washing machines, dishwashers, ovens, and microwaves according to manufacturer guidelines and safety standards.
• Diagnose and repair a variety of appliance malfunctions, including electrical, mechanical, and plumbing issues.
• Perform routine maintenance checks and provide recommendations for optimal appliance performance.
• Ensure all installation and repair work is completed efficiently and to the highest quality standards.
• Maintain a clean and organized work area and vehicle.
• Accurately document all service calls, including parts used, labor time, and customer information.
• Communicate effectively with customers to explain service procedures and ensure their understanding and satisfaction.
• Adhere to all company safety policies and procedures.
• Manage inventory of common replacement parts in the service vehicle.
• Provide feedback to the company on common product issues and potential improvements.

Requirements

• Proven experience as an Appliance Installation and Repair Technician or similar role.
• Strong understanding of appliance mechanics, electrical systems, and plumbing connections.
• Proficiency in using diagnostic tools and equipment.
• Excellent troubleshooting and problem-solving skills.
• Customer-oriented attitude with strong communication and interpersonal abilities.
• Ability to work independently and manage time effectively.
• Valid driver's license with a good driving record.
• Ability to lift heavy objects and work in confined spaces if necessary.
• Familiarity with different appliance brands is an advantage.
• Technical certifications or vocational training in appliance repair are a plus.

Benefits

• Our client offers a competitive salary with opportunities for performance-based incentives.
• You will be provided with a company vehicle for job-related travel, along with a fuel card.
• Comprehensive training on new appliance models and technologies will be provided.
• Access to a network of support from senior technicians and management.
• Medical aid contributions and a provident fund are part of the benefits package.
• Enjoy a flexible work arrangement with a hybrid model, allowing for a balance between on-site work and administrative tasks.
• Opportunities for career advancement within a growing organization.
• Paid annual leave and sick leave.
• Join a reputable company in George that values its employees and invests in their professional development.