Aparthotel Housekeeping Supervisor | Cape Town

HospitalityandOutdoor; Wes-Kaap; On-site; ZAR 71,000 - 85,000; Full time

Benefits offered by this job

13th Cheque

Job summary

Hospitality & Outdoor in Cape Town, Western Cape, is seeking a hands-on Aparthotel Housekeeping Supervisor to oversee daily housekeeping, guide the team and ensure guest apartments and public areas meet high standards. The role requires leadership, attention to detail, and strong guest-service focus.

Responsibilities include planning schedules, inspecting rooms, coordinating with reception, and training staff.

Qualifications

• Previous housekeeping experience in a hotel, lodge, guesthouse, aparthotel or similar environment.
• Supervisory or team‑lead experience in housekeeping will be an advantage.
• Good knowledge of room inspections, cleaning procedures and hygiene standards.

Responsibilities

• Supervise daily housekeeping across guest apartments, public areas and operational spaces.
• Plan cleaning schedules according to arrivals, departures and occupancy levels.
• Inspect rooms to ensure cleanliness, presentation and maintenance standards.
• Allocate duties and guide housekeeping attendants throughout each shift.
• Monitor linen, guest amenities, cleaning supplies and equipment to maintain stock levels.
• Report maintenance issues, damaged items, and room discrepancies promptly.
• Work closely with reception to ensure apartments are ready for arriving guests.
• Train new housekeeping staff and assist with onboarding.

Job description

Hospitality & Outdoor – New Vacancy – Aparthotel Housekeeping Supervisor

Aparthotel – Cape Town – Western Cape

An exciting opportunity is available for a hands‑on Housekeeping Supervisor at a busy Cape Town aparthotel. The successful candidate will support daily housekeeping operations, guide the team and ensure that guest apartments and public areas consistently meet high standards. This role suits an organised hospitality professional who notices the small details, communicates clearly and takes pride in creating a clean, welcoming environment for every guest.

Job Description & Requirements

• Supervise daily housekeeping across guest apartments, public areas and operational spaces.
• Plan cleaning schedules according to arrivals, departures and occupancy levels.
• Inspect rooms to ensure they meet cleanliness, presentation and maintenance standards.
• Ensure bedrooms, bathrooms, kitchens and living areas are clean, tidy and fully stocked.
• Allocate duties and guide housekeeping attendants throughout each shift.
• Support the team with cleaning duties during busy periods when necessary.
• Monitor linen, guest amenities, cleaning supplies and equipment to maintain sufficient stock levels.
• Report maintenance issues, damaged items, lost property and room discrepancies promptly.
• Work closely with reception to ensure apartments are ready for arriving guests.
• Ensure staff follow correct procedures when handling keys, access codes, cleaning chemicals and guest belongings.
• Conduct stock counts and help reduce unnecessary wastage and losses.
• Train new housekeeping staff and assist with their onboarding.
• Respond to guest requests and resolve housekeeping concerns professionally.
• Keep accurate shift records and communicate outstanding tasks during handovers.
• Previous housekeeping experience in a hotel, lodge, guesthouse, aparthotel or similar environment.
• Supervisory or team‑lead experience in housekeeping will be an advantage.
• Good knowledge of room inspections, cleaning procedures and hygiene standards.
• Strong attention to detail, with the ability to identify and correct quality issues.
• Good organisational skills and the ability to prioritise tasks in a busy environment.
• Confident communication skills and the ability to lead a team effectively.
• Reliable, professional and willing to work shifts, including weekends and public holidays.
• Physically fit and able to perform hands‑on housekeeping duties throughout the day.
• A positive, practical approach to problem‑solving and a commitment to excellent guest service.

Additional Benefits

• 13th Cheque

Package

• Salary: R7 000 per month, depending on experience
• Accommodation: Live-out